SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. (over sized,wight subject to extra charge) However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Middle East and North Affrica |
28-47 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 55 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Slamoof (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (55 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The order from moscow (300 km) by the company 8 eksпрес took 10 days while in moscow in the warehouse lay a week. I had to call and ask why, after the call, the delivery took 12 hours! 8 express do not recommend. The radio itself got up as a native, works, while, like, good. Let's see what happens next.
For this money everything suits.
Delivery to the door. The box is slightly accepted, inside the whole. About the work i will add after installation.
The goods came to kazan for 3 weeks. Packaging whole. The complete set is complete. the track was not tracked. the store is in touch. the radio works clearly. the response to the sensor is good. i did not even expect. Aogeneral i advise the radio tape recorder. the price is quality at the level.
All OK fast shipping, product worthy command
For such money-a fairy tale! Yes, the sound is so. Yes, the software is mediocre in the kit. Both are handled.
Came very quickly and everything works well, the parcel is very satisfied
Everything got up as it should all be turned on, I'll use it.
All OK works smoothly
хороший товар
I am happy with my purchase, the monitor is well assembled, the audio quality is the best, the sensor works fast, this price is definitely worth it
Excellent recorder, everything works memory 1*16 enough, Yandex Navigator works if you put 3.97, because here is 6 android,
магнитола нормально, есть софт глюки, но как решать их вы найдёте на 4pda была до этого с 1 гб оперативы начинала виснуть, вот обновил до 2 гб тебе хорошо
The radio is working, the screen is simply huge, the backlight needed to be activated through the developer's menu. The ram is enough for work-honest 2 gigs. About Yandex Navigator forget-it will not work, it's apparently, the caprices of Yandex. Yandex Maps Google cards are working as well as other programs, so there are no complaints about the iron of the mafon. This is my second tape recorder from another driver, and on both the same song. The sound is good, the radio catches. Immediately put a normal louncher, built-in nothing. Connected via ISO connector, the camera has not yet connected. The battery does not discharge when the ignition is turned off and the key from the lock is turned down. The only negative-the second start of the radio tape recorder on the new one should start all programs-the navigator loses the unfinished route. Firmware does not allow you to work Software to autostart applications and create various scenarios. Макродроид is put, but the scripts are not executed. Yes, I do not have an OBD 2 adapter, it is visible but does not connect
Everything is fine
Still not installed, tested from the battery, everything works. You can take, very inexpensive. It costs android 8,1.
Order Wednesday afternoon received Friday afternoon awesome product and service
Cool Image Super yours and recommend
Товар получил, все норм! Можно экономить 4% от покупки через систему кэшбэк! Вот ссылка bit.Ly/bonus12345 экономите на каждой покупке. Ссылка есть на QR-коде.
exelente pantalla funciona bien vendedor muy atento
For their money is very healthy.
nice product! Quite satisfied with the quality and quick shipping
The radio tape recorder came for 3 weeks, the delivery was to be carried out by the courier, but after a week the courier never delivered, i had to take it myself
Radio tape recorder fire, sound as i have a buffer is satisfied with the purchase
Multimedia very good. Only took to arrive due to covid