SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. (over sized,wight subject to extra charge) However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Middle East and North Affrica |
28-47 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 55 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Slamoof (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (55 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
мафан бомба
Посылку получила очень быстро,но не то что хотела!Заказывала в один день несколько товаров,отслеживалось все нормально ,но на каком-то этапе поменялся трек номер.И при получении на почте оказалось что две разные посылки в одном пакете.При вскрытии коробки мультимедийной автомагнитолы оказался неожиданный сюрприз,фото прилагаю .Три раза заказывала у этого продавца все было прекрасно,но на четвёртый раз меня просто кинули.Открыла спор,общались с продавцом почти неделю,деньги вернули Слава богу.Конечно осталась недовольна,так как ранее все было отлично.Но продавцу спасибо,за то что вернули деньги!
Very quick and fit perfect for the 10.1 "modified bezel of the Rav4 2009
Delivery to Sakhalin a little less than a month (Quickly), packed well, everything is intact. I haven't plugged in yet.
Wszystko OK. Jestem zadowolony z zakupu.
Everything works, everything is cool. Thank you very much to the store, it came quickly.
Быстрая доставка, товар соответствует описанию. Очень доволен. своих денег стоит
The product is excellent! The store is excellent! Very responsive! There was a problem with the firmware, the seller quickly sent a new firmware to e-mail, explained everything in detail. I updated the firmware and everything works fine!!! I recommend the seller, i also recommend the product! Very good radio!!!
I love the item n fast shipping
I arrived quickly, as i will add...
Everything is fine
Good stuff. I liked the fact that for such small money as 4100r., I received immediately and a good tablet for watching movies and a fairly powerful and high-quality player with an amplifier. Although the resolution is small, but the movies on the 10-inch screen look great. I recommend to buy.
It came quickly, from moscow to my post office. Checked everything works, in extreme case leaked dump, asked for mod with russian, rut and tvrp. I'll put it on the car.
Okey
Everything works well, delivery is very fast.
good product
Order received. It's all right.
It's come to me in just two days, awesome. I haven't had time to prove it, but the pint is very good. when i install it, i'll make the comments. Thank you for the speed in shipping.
Thanks for the camera, while I did not connect, everything is whole, delivery is fast, took to Mitsubishi Colt, I'll unsubscribe later.
Shipping-or faster!!!
заказываю во второй раз, все четко
A good radio tape recorder ordered on another car, until it included, the delivery really pumped up, even the Russian Post brings faster
Works
All as in the description thank you very much pleased! But I still did not put on the car how to put off and so everything works! For such money, this can be just super!
The order from moscow (300 km) by the company 8 eksпрес took 10 days while in moscow in the warehouse lay a week. I had to call and ask why, after the call, the delivery took 12 hours! 8 express do not recommend. The radio itself got up as a native, works, while, like, good. Let's see what happens next.