About Broadlink Smart Home Product
About RM pro+
About RM mini3







About Broadlink Smart Home Product
About RM pro+
About RM mini3
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. (over sized,wight subject to extra charge) However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Middle East and North Affrica | 28-47 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (55 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
Very good product
As visually purchased it is the same. I haven't tried it yet. Once I do, I'll write how it works.
Great, for the moment works very well with the IR and RF signal
Perfect
Ok
It has worked properly, excellent service.
Came very fast and well packed! All working well.
I didn't get the product.
Good
Top
Fast shipping, arrive everything in perfect condition
Otimo!
일부 안먹히는 리모컨이 있어요. 방식이 다르고, 주파수범위가 다르다고 하더라구요.
Very very cool device .. انصحكم purchased. Very good product .. More 5 stars⭐️⭐️⭐️⭐️⭐The shipment was slightly delayed due to the corona virus
Excellent order. Delivery time to Mexico was less than 1 month. The order arrived hit on the packaging and the product box was also folded but inside everything was I was in good shape. The device works well was not complicated to link it to the application, there are some problems linking old devices so you have to give them high manual but it works very well. The acabate of the product is shiny so the powder sticks very easily would be the only aesthetic inconvenience, otherwise 100% recommended.
It's great but still doesn't work with IR LG air-conditioner units. I feel it is the LG issue and not the Universal Remote Controller.
.
Everything came, everything was whole, completeness all. In the work have not yet checked
Packed well, it came quickly! Thank you!
It is perfect and very well packed thanks
Our,'m surprised because arrived very fast, very fast Exactly 13 business days! Perfect! Working perfectly and well packed.
working perfect! I really like it. Now I can control my TV and light by voice. Looks nice, For control from Google home you must create scenes fo each action on broadlink app, after they will appear on Google home app
Works perfectly. Arrive very quickly
All very well, works with most controls, very fast shipping
A top class product absolute recommended buy makes what it should am thrilled