SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Slamoof (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://slamoof.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
Excellent receiver, excellent store service, fast delivery, put a tie for wires as a gift. The sound with the aptx codec is really chic, the size is small, convenient control, in short some advantages. I recommend this store and this product.
thank you.
Not the first time I take it in this store, but today it's a bomb!!!! Thank you so degrade!!!
ok
Interesting pribluda, sound quality is good
All OK :-)
Great sound! Fast shipping!
Haven't tried it yet
18 days delivery, store top.
Very good BT receiver! Excellent store!
Quick and hassle free pairing with rożnymi devices. Sound quality ok as per unit at this price. Przerabia old radio for modern with Bluetooth (if of course are AUX input or CINCH). Recommend
It came fast, for the garage will go
Perfecto
Fast shipping. In St. Petersburg 3 days.
very small, very light, very shiny, very easy to install (literally 30 sec). I really like it. The downside is that it doesn't have an internal battery to be fully portable. You need a micro usb cable for power supply (comes with the device) and a power bank or phone charger. It really looks like in the pictures. Now I have bluetooth in my cars and all my old audio systems to which I am very attached and didn't use because of the cable limitations and discomfort. I might purchase a second device.
Perfect, many thanks !
Great device that works as good as advertised. Now I can finally use my phone to play all my music wirelessly on my home cinema set. quality of the audio is excellent. Delivery was quick. Very much recommended.
Packaging is also well and works well. Ten years beyond the audio aux Jack for connecting is well Busin. What's more is also not bad and product itself rugged as for easy fault seems to large scale-free. Incredibly cheap guy groom distressed had used er tea piece offshore work tools a/s difficult we are a bit more expensive necklaces with selected, really well for choice is. Audio Line package purchase Rose Day gift quality really recommended. Zombie Lo thought the accept Bonnie seems perfectly still expensive quipped with. Note the united within the same model case only days only one on sale and what you are noticed.
Thank you, it came quickly!
Works.
Easy to pair, sound and connection are stable. A good purchase overall with good packaging.
Omsk reached 6 days. Everything works fine
nice product
Comuted smart TV with huge speakers. When watching movies and YouTube there are no delays, I advise.
AAA+++