We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. (over sized,wight subject to extra charge) However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Middle East and North Affrica | 28-47 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (55 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
Well built. Small. Nice look. Still have to test it, but it looks good overall. Nice fit in the car. Well packed and fast shipping.
It came quickly. Everything works. Product and store recommend
배송 빠르고, 디자인 깔끔해요.
OK
Good item that works as described. Highly recommended.
Baseus take not the first time and as always fast delivery and good goods, i will put in addition to how in work
Class works!!!
Case packaged securely for shipping. Plastic bar did know the aluminum highlight luxurious and is the blue LED light is displayed. Very well over the ~!!
Great product again. Does work like a charm
Everything ok
Arrived quickly. Thanks.
As the description recommend
Зарядка Огонь!!! 4 гаджета одновременно. И очень быстро.
Works, quality at altitude
It came quickly, ordered all the kit, put everything in one parcel. Charging and cable working, magnets are a little weak, but their task is done well)
Very good quality. Small size. And extremely fast delivery.
All of them. All right. To lviv, from zamovlennya to otrimannya-12 days. I recommend.
Very good quality thx
Compact and pleasant to look at. The length of the lace is good. GUD
ok
Товар не плохой,но проводок слабоват.
Mega fast delivery to Kharkov 3 weeks. As always, the quality of the goods of this manufacturer at altitude.
As described in the Products catalogue, Each item received in top class condition and optimum packaging. Products testing in progress, will give confirmed review later on. Quality of Products is Top Class, looking premium and durable and well thought innovation. Received the products in pretty short time after ordering. Ordered on 28/03/19, received 08/04/19. Thanks store, Thanks Baseus for a great great product. Keep growing, keep innovating.
Everything as always, at the highest level! I buy not for the first time in this store. I advise both the store and the goods of very good quality.
Пришёл товар очень быстро. Ещё не проверял но это ведь Baseus.