Package Includes:
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. (over sized,wight subject to extra charge) However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Middle East and North Affrica | 28-47 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (55 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
Australian Dollar (AUD)
Bahraini Dinar (BHD)
British Pound Sterling (£)
Canadian Dollar (CA$)
Egyptian Pound (EGP)
Euro (€)
Indian Rupee (Rs.)
Kuwaiti Dinar (KWD)
Omani Rial (OMR)
Philippine Peso (PHP)
Qatari Riyals (QAR)
Russian Ruble (RUB)
Saudi Riyal (SAR)
US Dollar ($)
United Arab Emirates Dirham (AED)
Very silent, can't turn off led, no cat yet but I'm sure he will love it
Notice in English, clear, simple effective, the product looks in line with its first installation
Cool thing, I'm delighted) I hope the cat will be happy.
it's a great article
Ótimo
Small very much, after a walk can not tear off. The goods came quickly. Lossless: 3 a little scared that the weight is only 803gr., but it's OK, I like seals, so I like them.)))
All right. The LED was a bit annoying at night, but I already knew the product had this.
It's my second purchase. The source is excellent.
Norms
Everything came very well.
Oooochen bolting delivery. Track wasn't tracked. There are no complaints about work. Very quiet. Podswe Ka does not interfere. I recommend. corresponds to the description
We are delighted, cats too! It works quietly, the capacity is large, we hope the cats will not move. In the set there is no only a plug-you need to have a USB plug at home.
Up to SPB reached exactly 3 weeks (from the moment of payment)! Works! Everything is super!
Arrived on the schedule and same as described in the product. Easy assemble and silent, quite liked my cat was soon see and drank water source without problem. Recommend
Excellent! The cat with the cat is very satisfied.
Everything is ok
Good, works noiselessly
It was more than 2 weeks, almost three .. In whole without dents and damage. the cat has not yet realized what it is! but the thing is cool)
Works more than a month. No complaints. The cat is happy. The backlight did not break.
my cat love it, its very silent and to my cat like play and drin water of it. very happy
Item is as described.
It took little time to arrive and the product is of good quality.
Same as in the photos and description. For me the only drawback is the cable system and having it connected at all times, it would be more useful for a battery or something not to force you to have it connected at all times. Happy with the purchase.
Thank you store. Nice product. Cat went right to it to look. She was drinking in about 3 minutes.
Day having to take up to do yet is caked