SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. (over sized,wight subject to extra charge) However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Middle East and North Affrica |
28-47 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 55 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Slamoof (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (55 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Интересная штука
Как и все от Baseus сделано качественно и выглядит очень достойно. Как зарядник работает хорошо. Как джампер, надеюсь, не придется опробовать)
falta probar el arranque de batería por lo demás funciona bien
Косяк с пайкой, особенно для таких токов. Volvo s60 2.4, хватило на 1 запуск, после показывал 3/4 заряда, но второй раз запускать уже отказался, хотя акк авто был разряжен не в ноль. При подключении через секунду начинал гореть красным и и пищать, судя по всему уходил в защиту из за просадки напряжения под нагрузкой на акке бустера.
отличная штука, вчера получил, руки чесались сразу же опробовать, скинул аккум с волги и машина стартанула, пусковое было заряжено из коробки, сам прибор легкий и удобный, мастхэв в каждой машине!!!
great
норм. плюс ещё была скидка с купоном. Остался доволен
Satisfied
приехало быстро на заправку окко. будем тестить и отпишем.
Super!!!
Thank you good product
The box came very wrinkled. The appearance is all good. So far it was not necessary to apply.
as described
Внешний вид товара соответствует описанию. Сделан добротно. Но пока не использовал. Не в первый раз заказываю у этого продавца. Товары хорошие. Пришел полностью заряжен. До Москвы дошел на четвертый день. Заказывал из РФ. Спасибо продавцу.
Товар качественный, пришел очень быстро. --------- Покупай любые товары дешевле на 5% от любой указанной цены на ali (даже во время распродажи). Для этого воспользуйся сервисом тут - goo. gl/Q3okcY (убрать пробел) Сервис также предлагает скидки и в других крупных магазинах! Но если ты это уже знаешь, то наверняка не знаешь другого! Можно получить сразу два кэшбэка! Кроме кэшбека с сервиса кэшбэка можно еще дополнительно возвращать 5% от стоимости всех покупок на Ali, если оплачивать их карточкой Тинькова. Причем, можно взять не кредитную, а дебитовую. И эти кэшбэки суммируются с предыдущим. Регистрируйся по ссылке, чтобы получить 1000 рублей на покупки на Али: tinkoff. ru/sl/8F6rpKZl0mU (убрать пробел)
Received the item in a month. I can say that i’m really impressed with the quality. It looks really professional and well built. Will recommend to everyone. Only downside is it doesnt have a bag.
Доставил курьер, опробовал в деле-шикарно заводит 5+++
В Красноярск доехал за 10 дней. Коробка целенькая. Специально садить аккум не охота, чтобы проверить. Зимой думаю очень пригодится. Зажимы тугие. Напряжение 15.58в
llego rápido espero que funcione
Got in 10 days, like all the rules. Does not show charging percentage
Super fast delivery IML, from payment to receipt of 5 days, the courier brought home. In appearance, everything is very high quality as always at baseus. Gift as other buyers did not put. In use, I have not checked yet.
The delivery is super fast and item quality is supreme .
Все соответствует описанию. Быстро, оперативно доставлено (10 суток, курьер доставил). Качество оценю зимой в морозы и добавлю отзыв.
Быстрая доставка курьером ! отличная упаковка . Прибор в стадии проверки .
Fast shipping. Quality of goods at the highest level.