We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. (over sized,wight subject to extra charge) However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Middle East and North Affrica | 28-47 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (55 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
very satisfied, quality product, great bass...bluedio never dissapoints
Наушники супер. шли долго 2 месяца!!!
Amigo vendedor o produto chegou em perfeitas condições, o som é bom ao meu gosto pessoal, só existe algumas interrupções em determinados locais mas fora isso tá tudo ótimo, o áudio do microfone também é bom, indico e voltarei a comprar novamente. O envio foi até rápido e foram 25 dias no total para chegar aqui. Friend store the product arrived in perfect condition, the sound is good to my personal taste, there are only a few interruptions in certain places but other than that everything is great, the microphone audio is also good, indicate and will buy again. Shipping was up fast and it took 25 days in total to get here.
Ótimo vendedor. Produto chegou em perfeito estado. Recomendo.
Наушники огромные. Один не работает. Доставка быстрая.
The right earphone does not work, very sorry.
excelente por el precio está más que Perfecto
I received it three days later in the MSC. Very quickly straight, so quickly not delivered. The quality is very surprised nice Both nuggets can be separately podcl and off They can work independently of each other, which is very unusual and cool. I'm very pleased, thank you. Price quality at altitude, buy
The sound for your money is excellent. The microphone is good, the companion hears clearly, so am I. Large in dimensions, but used. Recommend. 5/5 S
T.R.A.N.S.A.C.C.I.O.N. P.E.R.F.E.C.T.A.!!
хлипкие, громоздкие,по звучанию чуть лучше наушников купленных у перехода за 89р. много не ожидал,но по качеству лучше купить Xiaomi
Pelo preço, não espera um produto de alta qualidade, não gostei do modelo.
The product arrived in Romania after 110 days. Sound quality 7/10 Appearance and quality of materials 6/10. The bass is missing and it sounds a bit distorted at maximum volume, the volume is quite weak even at maximum, the headphones have a big shape, I was expecting something more qualitative. I'm sorry Bluedio I had a good opinion about your products, but not now.
Привёз товар курьер. Продавцу спасибо, всё отлично работает. Басы есть, высокие тоже есть, сделанны из пластмаса который не трескается, как наушники так коробка заряда, но царапается (надо выбирать или хрупкость или мягкость) . Посмотрим сколько поработают, а так уже ни один раз покупал эту фирму, до сих пор не расстраивала, всё работает безотказно. Спасибо.
Very good. Good sound
Хорошие наушники. Доставка до Свердловской области 10 дней. Низких часот конечно мало, но звук хороший. Сопряжение с телефоном быстрое. В комплекте 3 пары амбюшоров разных размеров.
The cost, the product meets all requirements that proposes to introduce. Have used the product a month, one thing that could be better was the quality of microphones. Your voice out as if you were gripado. Moreover, the sound Noise Reducer sometimes cut pieces.
Like working for now
Good quality! Accurate product description. Recommend the store.
Play bearable, for this price rather worth. If komuś depends on quality it must search something in other price range.
Excellent I am not disappointed very nice sound a little rough on the material but for the price they seem perfect to me thank you already repeat a purchase with you.
Haven’t tried yet will tell you guys if any good thanks
Not bad, the sound is good though every now and then it disconnects, if you're not careful, you'll lose them. although several pads come at least to me, i don't fit any.
This brand is amazing has good products at a very good price, they are heard and they are perfectly coupled
отличные наушники хороший звук