SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. (over sized,wight subject to extra charge) However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Middle East and North Affrica |
28-47 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 55 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Slamoof (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (55 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Works perfectly and accurately
Super fish finder for fish summer will be!! Five Star score
Best of the best company!!!! The package arrived in 14 days! Everything works without any complaint! The best company so far! wow
All According to aukcją.
Заказывал Eyoyo E1,а прислали Eyoyo BT100. Продавец не смог или не захотел объяснить разницу между эхолотами.
Yet did not use but well try will Reply
This product is very accurate have no problem with it very happy .
Quality is normal. I am very satisfied. I give five stars to this store. Thanks.
Great echo sounder. I recommend it to everyone. Detail water and bottom thickness as on the Lowrance elite 3x echo sounder. Carried for a boat for 5 hours. The battery in the phone 3000mAh dropped to 30%, the echo sounder was discharged by only 20%. I think the day of fishing will stand with ease.
26.12. Also noticed your order 20 days after arrived item as described via Bluetooth phone connection. Although to $12 üzerine of Satıcı customs make trading at $40 52 pounds tax pulled out. To the attention of your friends will get from Turkey. Cost me total tax together with 405 pounds arround the same product at Turkey 1.200 lira apprecition and decide your
The goods were sent quickly, came less than a week ordered with delivery from Russia. The courier brought it home. I did not check for work with the phone connected. Strange in the instruction it is written that it lit up green when the charge will be full but it did not happen. Although in the annex writes 100%.
very fast delivery to Canada, about 1 month. well packaged, quick response, suggest
Received it within 11 days wow!!!. Not used it yet, will surely leave updates once used. Thanks
Very good, all as described, i recommend this store, the app(iremotefishing) its working ok only domethims is hard to connect the sonar, but all good i find the way to fix it :D
The goods came right. It meets my requirements.
In Kiev came quickly. Checked on the lake. Depth and temperature shows well. Under every conditions you need not forget to adjust the sensitivity. Weight-78 grams. Diameter-65mm. Everything is fine in general
Days arrival still use this light works well Trun
Great item Take
Very good
It's okay. Works fine.
Norms
Looks good, but software works with a lot of errors
Cool probe. Within 50 meters no for sure but as for fishing rod nothing wieciej no need.
Работает даже в ведре. На реке не пробовал. Все испытания впереди)
super