SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. (over sized,wight subject to extra charge) However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Middle East and North Affrica |
28-47 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 55 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Slamoof (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (55 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
Works well! The noise is not that loud as much as I worried. Also the battery capacity seems sufficient compared to the preview model. Absouletly recommendable!!
Promotional code ozone 300 points ozon4in0mn For the most favorable purchases 1. create a new ACC 2. enter ref code ozon4in0mn 300 points. They'll charge you right away. For current clients, the reference code gives an opportunity to participate in closed promotions, which are only available when entering the promotional code ozon4in0mn. Important: drive each time before buying, discount from 5% to 30% on certain goods. Discount from 5% to 30% certain goods will work only if you have made at least one purchase for 2500 rubles. Without bals
Delivery to Ukraine about a month. The compressor has small dimensions, I thought it would be more. Selection of pressure in bar and PSI. The indicator is bright, you can see it well. Buttons are pressed easily. In general, a cool thing.
Good compressor! I use it to pump wheels with wheelchairs, perfectly copes with my task. The only thing that bothers where to take the hose when it fails. I recommend the store to cooperate!
best store.
Zatial funguje, uvidím after Pol year!
Zgodny z opisem porządne wykonanie. Dostawa błysk dwa dni.
Beautiful product, very practical, light. Will be perfect to take it with me when I ride a bike. Received much faster than expected
Product as described, best quality, I recommend this store
The description corresponds to a battery charge of approximately half of the minuses very loud in working condition and I think that the hose will warm and the fact that the battery charge is enough most likely for one tire of the car
Very good products, representatively packed. Fast delivery from Russian warehouse right to the door. Seller is very positive and communicative, put a very good present - highly appreciated with many thanks!
Car tire air injection well being battery funtion for some seems big tyre for month year was charged by the shipping the remaining battery suitable Khan.
The downside is loud noise. But highly recommended. It's a good product.
Excellent quality build. Pretty accurate pressure rating. Delivered with half charge and immediately pumped up car tire from 20psi to 34psi in about about 2:30. Still had a quarter charge afterwards. Delivered to Canada in about 5-6 weeks. No communication with the store.
Полное соответствие описанию. Всё работает. Отличное качество. Вот доставка оказалась долгой, но главное, что получил. С продавцом не общался, не было необходимости
Took in the set "included cheaper" with the fragrance of the salon in the car. Delivered by courier mist-Express. Packing is good, durable. The performance of the device is good, as well as everything at baseus. Came with an almost full battery charge, so it turned out to try it immediately. Therefore, I write a review. I tried it. Works fine! In addition to the wheels of the car, you can pump up children's mattresses, and other inflatable, swimming devices-the most it! In the kit there are nozzles. I am very pleased with the purchase and recommend!
Cool thing, everything works fine, the size is small. Packed only in a package, but everything is whole. The track was not tracked, but the store answered my questions. the purchase is happy.
perfecto, muy bueno para llevar en la moto, algo lento para el coche, pero cumple su funcion. buen inflador. muy recomendable pequeño pero potente
Super fast shipping. thank you
Great deal - Item arrived safely and in Excellent condition - Thank you!