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Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. (over sized,wight subject to extra charge) However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Middle East and North Affrica | 28-47 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (55 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
Cool.
High-quality product, fully consistent with the description, like all Baseus products. Very well secured package arrived very quickly. The store is 100% recommended. I am very pleased with the purchased product and sales service.
Well, fast shipping
good quality perfect
good
Item is fully as described, great quality! As first tested the arms hold firmly my S10+ in a Spigen case!
Perfeitoooooo
Okay… Not fit Lara my note 10 but ready
Good quality! Recommend! Fast shipping!!
Glued on double-sided tape to the panel, keeps well. The phone does not hang out, it does not fly out on the bumps. The holder is comfortable, i recommend.
Good holder, but to Blackview bw9500 did not come. Keep in mind it is not for large and protected phones!
Fast delivery and good product quality
Towar zgodny z opisem
nice quality.
With 3m double tape. Awesome
Shipping took the days and made by going through is possible. Without going through the movement fixed well. Bracket upper wing has three steps so sideways wont get up iPhone smart phones can also going through greater than is possible. My 껀 LG V50's dual screen mounted time going through the impossible aerospace industry. The business mind machines for shows.
The quality is good, but the Samsung S20 Ultra is not suitable, for this phone holder is too small
Perfectly consistent with the description.
I just received it in very good packaging and it looks like quality, when you compose in the car I'll say how
On the quality of claims there is no, made well but I do not know how to keep the phone such a small Scotch, let's see.
Excellent quality! The holding feet are rubberized, The phone keeps perfectly, the Mount is satisfied. Fully corresponds to the description.
Great product from great team with great service
Top store.
The product came in a solid way, I recommend
What a beautiful & practical product with super fast shipping!