We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. (over sized,wight subject to extra charge) However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Middle East and North Affrica | 28-47 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (55 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
Супер подставка для смарттфона, приклеилась крепко, теперь посмотрим, сколько выдержит. Доставка быстрая, хорошая упаковка.
Not even put in my car, more apparently looks good. Found the product light, or fragile. More have a great functionality.
Cumple su función tal cual lo ofrecido. El sistema es de los más prácticos que he tenido.
Bad store after 3 me I received the order
Galaxy S10 barely for cold. Case use cyan for cold. Cable Misty condition in mounting difficulties. Vertical mounting being safe. Note please.
Convenient quality holder.
Excellent holder, if you do not want to use magnets. The suction cup is very strong, keeps the iPhone 11 pro Max, does not fall. The size of the specified phone is placed in the holder even in the most thin case. Of the minuses, do not put the phone vertically.
A great store with excellent products. Super fast delivery - HK / Brazil. Thank you.
Phone 6.45 "holds perfectly. True Scotch is weak, screwed on the self-cutter (the good was an opportunity). The substrate under the phone is soft in the center. The phone does not hang out.
A little forward tilting was with wish.
Delivery within time and item as described. Thank you. Will update further on part.
Good quality
Always great product from Baseus
Completely plastic, and as it is not that, would be made of aluminum more trust would deserve and so the idea is not bad but not worth it.
Ποιοτική κατασκευή πολυ καλή στηριξη σε iPhone 11
muy bien
Received with nice. adjustable size of phone. but not be able for running camera on phone. got block by the leg. Not for tab. thanks
всё ок.
Cool.
High-quality product, fully consistent with the description, like all Baseus products. Very well secured package arrived very quickly. The store is 100% recommended. I am very pleased with the purchased product and sales service.
Well, fast shipping
good quality perfect
good
Item is fully as described, great quality! As first tested the arms hold firmly my S10+ in a Spigen case!
Perfeitoooooo