We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. (over sized,wight subject to extra charge) However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Middle East and North Affrica | 28-47 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (55 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
The product fully conforms to the description. Seller honest and decent. On the coupon everything sent;) Also the magnetic cable as a gift put :)) recommend!
Excellent product. I recommend it.
Good quality, as for me a bit lighter that on store's photo.
Arrived fast, in time, very thin, the material is nice, sits well, does not hang, very satisfied
Пришел очень быстро, менее 3 недель. Все отлично, товар очень качественный. Сделано все супер.
I ordered an other item because Baseus lost my previous pack. And as a gift they gave me an other option to order. But again they charged 0,79 usd from my card. Only with this I disappointed. The quality of item is good. But to fix issues with money, not nice.
Super quality, fit for AirPods 1. and 2. generation. Recommend.
Very thin cheholchik on cheholchik. It does not feel right on the device, but a strong dust collector-it sticks everything!
Super. The material is very nice.
I ordered a lot of things this time, already many goods of this company tried and extremely satisfied. The cover is good, thin and sits tightly. I read a lot of comments about the fact that the upper part flies. When I put on a cover, I thoroughly wiped the case myself with alcohol and the whole village is excellent, nothing flies away. The representative of the company went to contact and asked if everything would be folded into one parcel. Everything took 18 days, well packed, safe and sound. I highly recommend this store and the goods in particular!
Baseus can make a more beautiful box packing
Cool
Very beautiful and quality case, color and everything else corresponds to the description, already ordered 2 colors!!! Thank you store!
Идеальна совместимость с кейсом Apple AirPods, тонкий и прочный силикон, не скользит, не увеличивает габариты устройства.
Пришло быстро, но коробка вся мятая.
Quality is good! the order came quickly. Everything is very well packed.
As always, the quality is on top. Very worthy goods. Recommend!!!
Soon received. Good quality. Case soft to the touch.
Good soft silicone.
Чехол приехал. Качество отличное как и все от baseus. Perfect case, high quality, as everything of baseus
Everything is fine, I advise, the quality is at altitude, quickly!
Very fast delivery, a little more
Great case! Recommend!
Not perfect fit on it
The item corresponds to the description, the quality is excellent, the case is made neatly! Everything came up, dressed easily, held on the case tight! And this is a complcomplcomplcomplcomplcomplcomplcomplcomplcomplcomplcomplcomplcomplcomplcomplcomplcomplcomplcomplcomplcomplcomplcomplcomplcomplcomplcomplcomplcomplcomplcomplcomplcomplcomplcomplcomplcomplcomplcomplcomplcomplcomplcomplcomplcomplcomplcomplcomplcomplcomplcomplcomplcomplcomplcomplcomplcomplcomplcomplcomplcomplcomplcomplcomplcomplcomplcomplcomplcomplcomplcomplcomplcomplcomplcomplcomplcomplcomplcomplcomplcomplcomplcomplcomplcomplcomplcomplcomplcomplcomplcomplcomplcomplcomplcompl In general product and store recommend!