SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. (over sized,wight subject to extra charge) However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Middle East and North Affrica |
28-47 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 55 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Slamoof (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (55 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
Shaved, everything liked the rest of the time will show
доставка 2 недели. упаковка помята. заряжено на 100%. откидной тример не бреет совершенно, только дергает волосы. сама же бритва бреет на троечку, но не выше. из плюсов только то, что заряжено полностью и на этом плюсы заканчиваются
Спасибо большое! Месяц шол. На вид ок!
Очень быстрая доставка - удивили даже :) Бритва выглядит красиво - понравилась. Пришла со 100% зарядом, побрился - стало 97%, отличный аккумулятор, зачёт! В общем товар и продавец на твёрдое "Отлично". Мои лучшие рекомендации!
I'm absolutely impressed about the quality, the delivery was less than 10 days, I will buy other for my father!
The prized product
Thank you
Не плохой товар
Excellent.
It's like that. It is not enough, it would be good to be able to increase the momentum by some mode of "Turbo"
I will say openly that both the store and the store are very good, communicate responsibly and professionally, answer questions quickly, accurately and in detail. they can be confidently recommended.
bardzo szybka dostawa w 1,5 tygodnia doszła paczka do Polski. jeszcze nie otwarte więc nie wiem jak dziala
отличная вещь
Закон 24.08.2020 г. Получен 03.09.2020 г. Товар соответствует описанию. Побрился на сухую. 5 % заряда на бритье 3 дневной щетины. Почти идеально. Продавца рекомендую.
The razor came quickly. Well packed and fully charged. Shaved a couple of times. It's normal to shave for such money. Recommend
бритва отличная. хоть каждый день брейся. Тем более за эту цену. Гладенько бреет, главное не запускать щетину. Пришла быстро, 2 недели
Packed badly, only in a cardboard box... strongly crumpled was, checked works well... Thank you.
Дуже швидка доставка. Техніка працює нормально. Дякую)
It came quickly. the package is crumpled. everything works and works well. one shave is 4% somewhere
The razor of excellent quality, is shaved no worse than the Philippine RT 860, and in my opinion even better. It works quietly. Especially I want to express my gratitude to the store, thank you!
The store is well done, packed directly on all 100% excellent goods. I thought it was a gift. Nothing was shrunk. I'm delighted, thank you
Very quickly sent to Netherlands, within 14 days.
Бритва пришла довольно быстро. Бреет хорошо. С пеной супер. Но тем, кто как я перешёл с кассетных бритв нужно понимать, что глубина бритья меньше,через 12 часов щетина уже ощутима. Так же по началу от раздражения ни куда не деться,механическое воздействие, да. Но я был ко всему этому готов. Мне удобней бриться этой бритвой и быстрее.
ha llegado muy rápido es muy bonito la máquina para el precio que tiene afeita muy bien
He did not have the brush at least one small as in the photo