SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. (over sized,wight subject to extra charge) However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-30 Business days
||10-30 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
|Middle East and North Affrica
||28-47 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 55 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Slamoof (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (55 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Nice small product for my Samsung Galaxy phone and watch!
Exelent product and super fast shipping, only the box came a little wrong
works good. fast delivery. thanks
Offered for Samsung charger to plug high speed wireless supports charging. Smart faucet vertical process we do not switch making line stock cotton filling. Shortcomings is smartwatch charging part flat and magnetic force not like because on when small shake even tea Jing point from beyond.
Good charging. Charges earphones and watches and samsung phone.
the price of the charger is too high, the charger does not work very well.
The package came a little wrecked but the goods are OK. I tested it with a Samsung galaxy s10, with a Samsung Gear S3 classic and with the new Samsung galaxy buds, and it works like a charm even with the 3 of them charging at the same time! It feels like high quality product. It has 3 led lights that let you know how many devices are charging. Really useful and a space saver!
Non genuine piece features with watch charging fever deep sea is increased phase may need to talk. Just talk is that degree is very good the position well fit cotton moderately warm seemed limited stops at four. Mobile phone and code-is very normal. High speed (W W) wireless charging is also very well
Work just how promised in description, remember to get powerful enough charger if you want to charge more than one item at once.
The box was crumpled but the product is all working I recommend the store
Box was but contents is crinkle finish also good and perfect fit work
splendido imballaggio a opera d'arte, funziona perfettamente con Samsung Galaxy e cellulare Xiaomi Mi 10
Very good! Note 9th and card case wore a well aware koyo Watch or buzz like spot should cut line but filling this start Busin. Leather business wallet. Recommended!
Charging well. Cellphone wholesale jelly case writing used well Busin Smartwatch fever for production of the Tote is adjusted according to the switch little different living.
Design is so good!
Delivery to Murmansk in 18 days. The quality is excellent. Performs its function. Simultaneously charges all three devices. At the same time, the indication for each device is on. Very comfortable. The only minus is bad packaging. The box came, good that the order is whole. Recommend and goods and store!!!
Very interesting charger, simultaneously зяряжаем Samsung S10 +, Samsung S20 ultara 5G, and Samsung watch. Of course from the original charging charges faster, but all in one place and few wires
Great quality. Time wasn't a problem very quickly shipping. Awesome design. Fast charging confirmed for galaxy buds and galaxy buds plus, galaxy s20 plus and gear s3.
Great. I recommend all this store.
товар пришёл быстро. Коробка пришла помятая. Работоспособность ещё не проверял.