Ordered on August 26, 2019 and arrived September 20, 2019...item is true to description and the phone fits perfectly into case...all holes are accurate
22 Aug 2019 00:38
Beautiful and high-quality, but strongly increases the phone
16 Aug 2019 08:53
A good cover, made of durable and dense material. Sits neatly, does not stick out anywhere. In size clearly sat down. There's nothing to complain about. Dstavka about two weeks. Thank you.
15 Aug 2019 20:31
Cover glass, two-tone. Went well. I like it. It looks unusual and original.
15 Aug 2019 13:01
Good. Quality cheholchik. Looks cute and neat. Does not increase the volume of the phone visually and in use. The acquisition took me. Delivered in 3 weeks. Packaging worthy. Grace.
15 Aug 2019 06:17
Good afternoon. I got the parcel. Thank you, everything was as they write in your reviews. The parcel arrived to me within 3 weeks, namely 16 days went. Packed well and reliably, film with puffs, boxes to the necessary goods. I'm very happy. The cover went to the phone. Thanks again.
15 Aug 2019 00:31
Good day reading. Yesterday i received a parcel with my goods. The quality of everything is excellent, fully corresponds to the description. The cover is cute, neat and perfectly approached my smartphone. Thank the store for the honesty and promptness of delivery.
13 Aug 2019 18:53
Well, how happy i am with my cover, it's just unreal to convey words. This is exactly the case that will save the phone from any damage. How much i adore this store, just do not convey words. Delivery always takes no more than three weeks, and the quality is just at the highest level.
13 Aug 2019 18:47
Beautiful and bright cover. I liked everything. I'm glad that i made an order in this store. Thank you very much to the store. Quality is super.
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. (over sized,wight subject to extra charge) However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*Estimated Shipping Time
10-30 Business days
10-30 Business days
Australia, New Zealand
10-30 Business days
Central & South America
15-30 Business days
10-20 Business days
Middle East and North Affrica
28-47 Business days
15-45 Business days
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
If you did not receive the product within the guaranteed time( 55 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
Your order did not arrive due to exceptional circumstances outside the control of Slamoof (i.e. not cleared by customs, delayed by a natural disaster).
Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (55 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.