SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. (over sized,wight subject to extra charge) However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-30 Business days
||10-30 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
|Middle East and North Affrica
||28-47 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 55 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Slamoof (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (55 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
es exactamente como decia en la desceipcion, solo falta probarlo
Быстро доставили! Установил- все работает , ноут видит озу .Спасибо продавцу! фото нет т.к. оперативки уже в ноуте!
Excellent working perfectly
Extremamente rápido. Mesmo durante a pandemia conseguiu enviar em apenas duas semanas. Produto bom e funcionando perfeitamente.
Very good and very fast
Good product same as the store's description, arrived a few days before schedule
Perfect very good recommend
Produits conforme à l'attendu. Je l'ai installé sur un MacBook pour passer la RAM de 4 à 10 giga.
Beautiful product works perfectly in my Dell laptop.
Thank you very much, the order arrived before estimated, excellent delivery and good packaging, I would buy more items again, the tests need to be done with the equipment, then I upload the review.
Super fast, packaging adequda, working perfectly.
Good memory, ordered for the laptop Asus x555ln 1.35 volts came up everything works fine))
I took for a mini PC, completely approached and works.
Work normally, recommend!
Супер! Стояли=а оперативка на 4gb поставил на 8 так намного шустрее. Lenovo ideapad 110Ю
Not testing yet but we would say good quality
I order in this store memory for the third time. Delivery to Peter two weeks. Memory is normal, not heated
Product shipped as AD. Working 100%.
Exactly what we expected in the right time.
Good product. Advise you all to buy from this store.
Good memory... 5 pcs. ..