SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. (over sized,wight subject to extra charge) However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-30 Business days
||10-30 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
|Middle East and North Affrica
||28-47 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 55 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Slamoof (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (55 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
хороший товар работает отлично
все отлично заказывал на 16 гигов пришла на 32 и так уже второй раз. беру у этого продавца уже не первый раз все отлично.
Flash drives took three pieces and tried them in a case like everything took them perfectly for windows to make them boot like everything is super. The main thing that worked and not died in a month. The store sent everything very quickly and the goods came to the Bryansk region in two weeks. Recommend product
Cool, compact flash drive! Seller Thank you! Satisfied
Je suis très satisfait de la livraison, très rapide. Clé USB originale Kingston est de bonne qualité, conforme à la description USB 3.1.
Great! Five stars! Everything is exactly as in the description. Delivery just over a month. The track was tracked. Packing is good. At the speed of reading and writing did not specially test. Subjectively everything works as it should. In general, I am happy with the purchase.
Отлично! Пять Звезд! Мгновенная отправка. Хорошая упаковка. Трек отслеживался. Доставили за три недели, очень хороший результат. Флешка все точно как в описании. Производство Тайвань. И самое главное! Я заказывал объем 16 Гб, а прислали 32 Гб ! Не знаю, бонус это, или ошибка продавца, но мне это очень понравилось! Спасибо продавцу!
Arrived very quickly. Speed seems normal nothing very special. Gave me about 12 to 15 MB/s while copying on Macbook. Don't know if there would be any difference on windows or not.
I'm very satisfied
It fits the described. It works well on USB 3.0 ports, not like another one I bought that wasn't true. I recommend it.
Everything works fine.
Arrived very fast Original product
I got my product. Everything is ok and I am happy. Thank you store.
Flash drives came all the workers main so that they worked and did not come back in a week. Recommend product
Very good. Thanks. All by description. Fast shipping, good quality.
Very good, original product, arrived with 19 days. Recommend!