SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. (over sized,wight subject to extra charge) However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-30 Business days
||10-30 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
|Middle East and North Affrica
||28-47 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 55 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Slamoof (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (55 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Отличная флешка, продавец отправил на 32 гигабайта (хотя заказывал на 16) поэтому спасибо, рекомендую продавца)
Получил. Доставка быстрая, покупкой доволен.
Доставка быстрая. Качеством доволен.
Delivery to st. petersburg took 10 days. Flash drive working, i use for wintogo. On the package there is a correct hologram. I recommend to buy!
Так себе флэха!
Thank you very much to the store, i got the exact product i ordered. Communication is continuous, excellent tracking, i arrive in 15 days the problem is the post system but still super fast, safe and secure packaging. The seller very kind and detailed, i was surprised. I got two gifts, i'm very happy with the seller and their products, shop 100% recommended, if i could place 10 stars i would. Thank you so much kingston!
Excellent store, good product, very fast shipping. Thank you.
Fifth time everything is fine
I ordered the 64GB pendrive, which actually comes with 57GB. It works properly.
USB key 128 GB in good working condition. It's perfect.
Fast delivery and good quality, product as described, i recommend this store
thanks. Good quality and fast delivery
Great flash drive!
Delivery-twenty days. The description corresponds. Seller recommend.
están en perfectas condiciones
Заказывал на 16, пришли все 8 штук на 32, спорить не буду =) Особо не проверял, одну опробовал вроде работает.
Track parcel number is tracked. The speed of the flash drive suits.
ALL tudo ok!
The parcel came quickly. Track tracking. I'll test later. Thank you store and delivery.
Пришла в Алтайский край за 18 дней. Скорость W ~10 mbs R ~100 mbs
All excellent the product works as detailed, it takes a bit for the Covid theme
Perfect, you can't say less
Arrived quickly 8 days. The product complies with the store's description. I recommend the product as well as the seller. Thank you!