SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. (over sized,wight subject to extra charge) However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-30 Business days
||10-30 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
|Middle East and North Affrica
||28-47 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 55 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Slamoof (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (55 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Fast delivery, very good sound quality, the microphone for its price is excellent.
Cool micro, came in 2 days
The product came very quickly, everything works, I recommend the store.
3 Days to Moscow. delivery to the door by courier service. Recommend store
Everything came, it works, the sound is just awesome. Thank you!
Great microphone! Very fast delivery by courier to the apartment!
Fast. Clear. Qualitatively. Now with the new Micro I have 5 Liams of subscribers on yutaba
Good microphone, with good sound quality. All the accessories of the microphone and he himself came whole. Chose delivery from Russia, came in 5 days. To the store there are no complaints, to the service of delivery IML, too. KSTA, the seller answers quickly.
Great microphone. There is not enough noise reduction only.
To St. Petersburg from the warehouse of the Russian Federation went 3 days! The microphone is well packed, the kit corresponds to the declared, dents, scratches and other damages. Third-party sounds when recording are heard, but they can be removed by processing or pop filter. It was not purchased for stringing, discord-the flight is excellent, the program independently removes noise. A laptop that sometimes has glitches with ports, the device recognized immediately.
It's fine. Delivery fast, August 31 ordered, September 9 courier delivered to the door (Ekaterinburg).
All is well, only the courier got not Pleasant)
A good microphone, the appearance really liked, as in the picture, nothing superfluous, corresponds to the description. She saw him and set him up. Tried to record in audition-the sound is clean, specifically talked quietly, at a distance of approximately 40-50 cm, it was a great record. The order came quickly (Yoshkar-Ola, Mari El)-From the moment of ordering to receipt, it's been 4 days. The courier brought it straight home. I'm happy with the purchase, for my needs-the very thing (recording the screenshots, talking on Skype). Thank you to store and delivery! If you are looking for an inexpensive good microphone, I recommend, I think you will not regret it. :) All good luck and all good! :))
Top for your money
Quality materials and assembly. Does not like anything, does not hang out. On Windows 10 connected instantly. The recording quality is excellent. To set up, I advise voicemeter, you can listen to yourself in it
The microphone is good, but expected more. Now there are options cheaper and exactly the same quality. Led to reviews and overpaid.
Dear friends! There's nothing to say. Brought to kurmanaevo, instead of Birsk. But the store is good and redirected the parcel to Birsk, thank you! The microphone is good, the sound is good, I advise you to purchase. Went 2 weeks
Excellent quality. Very sensitive.
It came very quickly. The microphone is quality and decent in quality. For entry level, just a gun for your money.
Everything is too good that even the noise of the PC is heard and clicks on the keyboard and mouse But Shumo-povaveniya to help
The microphone is good, everything is normal, it came quickly. Everything corresponds to the description.
Very grateful to the store for how everything is fast. I thought I would wait a month but no in 2 weeks delivered.