SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. (over sized,wight subject to extra charge) However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Middle East and North Affrica |
28-47 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 55 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Slamoof (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (55 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
All come microphone works recording quality good
топовый микрофон за свои деньги
Всем привет. Микро заказывал из России , до Брянска пришло за 3 дня курьером. Качество звучания классное, за свои деньги топ. Пищания никакого нет, микрофон очень чувствительный. Если хотите что бы не записывались посторонние звуки типа сигналки на улице и тому подобное, нужно брать дополнительно микшер и поп фильтр. А так за свои деньги микрофон классный
Thank you for the fast delivery
Torque
Микрофон за эти деньги топ дошёл быстро с российского склада
The microphone came quickly, there were no problems. Thank you store!
Everything's fine.
The child likes, the kind of norms
The store packed the goods very qualitatively. All works. The parcel came quickly. Taxtaxtaxtaxtaxtaxtaxtaxtaxtaxtaxtaxtaxtaxtaxtaxtaxtaxtaxtaxtaxtaxtaxtaxtaxtaxtaxtaxtaxtaxtaxtaxtaxtaxtaxtaxtaxtaxtaxtaxtaxtaxtaxtaxtaxtaxtaxtaxtaxtaxtaxtaxtaxtaxtaxtaxtaxtaxtaxtax
Really Super
I ordered from russia with the hope that it will come within 10 days. But it was exactly 20 days, just like with standard delivery. This is the fault of the logical service itself. The microphone itself is not bad for its money. It is quite alien, so i recommend reducing the volume by 50%.
thanks for the fast shipping highly recommend
The goods received a whole. Corresponds to the description on the site. Connects simply: the computer automatically detects the device without dancing with the beads and without any installation programs. With the store there was no need to communicate, as before krasnodar the product came quickly. Received the goods by free delivery "to the threshold" of the house, which can not but please. A little tried the microphone, and how to me it records the voice very clearly. For candy with children or in online games, the device is perfect. Probably, this is the best microphone up to 2 thousand rubles.
Everything came in a good package: in a dense outside, inside a box with a parolon (?), with instruction. The sound is clean, everything works. No foreign noise was noticed.
Works well, looks very high quality.
The microphone came quickly, it works well. Without damage, it stands tight. The wire is of sufficient length.
Came quickly, packed well, the sound quality is good.
Good for your money
All excellent recommend
Very fast delivery. In Peter came in 3 days
IML delivered in 12 days from Moscow, which is fast enough. However, the order lay in a warehouse in a larger city of 8 days, which is a little scarecrow. The Courier called three times thirty minutes before coming, but I couldn't answer. I called back, the Courier agreed to wait. Delivery 4/5, in general. The microphone itself strongly liked, the noise is only if you twist the sound on the microphone itself on 75-100%, so I suspect it's sound enhancement. The sensitivity is really huge, even on the shelf a meter from my desk hear the sound of tapping. I can't decide yet. If I can decide and do not forget-I'll complement the review. And so the sound is very good, for yutubers and streamers will go first, but it is worth buying a spider and pop filter, so that at least somehow reduce the sounds from the surrounding world, and also download programs for cleaning noise.
Came for 1000 km from Moscow in 10 days. The sound quality is excellent.
ZBS
Son said very clear voice sound