SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. (over sized,wight subject to extra charge) However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Middle East and North Affrica |
28-47 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 55 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Slamoof (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (55 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
◎ A20 speaker host 1
Comprei a A10+ e a A20, as duas são excelentes, A10+ me deu a sensação ter mais som grave, porém a A20 é mais alta. Ainda não consegui conectar a A20 por bluetooth com meu celular (não entendi, primeiro equipamento que não consigo), porém em outro smartphone funcionou normalmente.
In shipping has been very fast, in 48h! The article has arrived perfectly packed and well protected. The dimensions are exact to which the store indicates and the materials are of quality. Once linked to the mobile I 've tried it and it goes great, bluetooth scope without losing audio is more than you're usually going to walk away from the Speaker, audio quality and volume are very good in relation to its price. I have to check the length of the battery but at the moment I am satisfied with the purchase.
выбирал доставку из России, в Тюмень. доставил курьер на 2 недели раньше даты указанной при заказе. упакована в "матрас", коробка оказалась покоцанной и видно небольшую вмятину спереди на самой колонке. на качество воспроизведения никак не влияет, поэтому решил оставить как есть. звук хороший, качественный. очень громкая, басы пока не очень, нужно подраскачать ещё динамики, думаю будет ещё лучше звучание. в целом покупкой доволен.
Excellent quality.
I was using a10 Better so I ordered the second one I recommend Thanks mifacan
Super quality and perfect for home working and with many teleconferenties. No earphone more needed unless you with others in 1 room works naturally.
Muito bom ,e chegou bem rápido , Recomendo
Satisfied the product meets what was promised!
Good product. Product arrived on time.
świetny dźwięk. solidne wykonanie z dbałością o szczegóły.
Great equipment. Live look even better, game Super. Thanks
Very good speaker who has nothing to envy the most expensive. Neat packaging, fast shipping, I recommend Mifa Official Store for its seriousness and reliability of their product.
Product quality excellent sound quality will not regret very good area.
The sound is verry good. The low speakers do they job well :) Package arrived in 50h.
Very good quality , nice sound and construction ...recommend
Best buy quality price. It's just a show.
show
Arrived within 20 days, not taxed Well packed.
Super fast and very good sound
Som potente, adorei
отличная колонка, звук чистый, не отваливается, хорошо держит заряд. не хватает тряпочного чехла, т.к. корпус алюминиевый быстро изцарапается, жена быстро сшила из фиброполотенца. не хватает резиновых накладок на углах, замять угол как делать нефиг. в остальном же советую, очень качественно не жалею.
Class. The sound is loud, I listened all day at the cottage, the battery for 20% only missed.
very quick after 3 days it was delivered in Poland
Просто супер для своих размеров
Superb speakers and fast delivery as well. great service!