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Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. (over sized,wight subject to extra charge) However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Middle East and North Affrica | 28-47 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (55 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
Awesome, I can't wait to try it out in my new home! I really won!!!!!! Thank you Thank you so much! Have an awesome day!!!!!!
مره رهيييييييييبة وفعلا تكثف وتخليه زي قهوة الكافيهات ، اهم شيء القطعة الدائرية الي زي السلك ثبتوها بالقاع جوا ، اقرو كتبب التعليمات وبتفهمون قصدي ، و الحليب الي تبونه يتكثف يكون بارد مو حار ، الحار يتكثف بس مو زي البارد ، ولا تكثرون الكمية مره لانه لما يتكثف يوصل للسقف و يصير يكب برى لو حطيتو الحليب زايد
Thanks. Great store.
Very fast delivery speed exceeds the description less than 4 days arrived in good condition and conform to specifications
Best internet purchase ever :) Milk and foam is hot. 7days delivery!
fast delivery, product same the description and work well, very good quality.
Product arrived very fast! Very good quality of materials. Makes good foam and warm milk a temperature ideal. Like the product and recommend!
جميلة حراره الحليب جيدة بس لما طلبتها كانت الشحن من السعودية وشحنوها لي من الصين حلوه بس سعرها مرتفع شوي
I recommend dealing with the merchant .. And fast delivery .. Thank
Excellent milk foamer and excellent store. It met delivery time and all expectations about the product.
Very beautiful coffee was made with hot foam and hot milk
ممتازة
me encanta
5 stars store, recommend seller and wonderful frother. I will buy again from this store.
Looks very good arrived quickly very good customer service they solve all issue in a professional way
I recommend together with a capsule espresso-coffee machine, which can be ordered in this store. It turns out a beautiful cappuccino! The store put a record, delivering the goods to Voronezh for a day!
The product is very wonderful respectable store and fast shipping I would recommend dealing with it thanks
It's come in good condition, I loved it quite foam, milk makes it hot, you can make cappuccino, heat chocolate and latte. It's a good product. I recommend it and the store has been very kind and there has been very good communication. Thank you very much.
Excellent Product cold and hot drinks nothing to say professional store and listening value for money excellent Arrival in 10 days as expected in short I recommend