SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. (over sized,wight subject to extra charge) However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-30 Business days
||10-30 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
|Middle East and North Affrica
||28-47 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 55 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Slamoof (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (55 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Chic. It looks very nice. I took it for a guy. He's happy.
Size fits. Quality is normal
Very fast even in pandemic
немного жестковат, качество хорошее, сложно снять с руки, надо приноровиться, смотрится неплохо. доставка три недели, трек прослеживается. цена мне кажется дороговатая, рублей сто надо бы скинуть.
Came in about a month, the quality is good, from the capsule strap does not fall out
Demou arrive but believe it was because the pandemia covid-19
Excellent, the capsule holds very well, pleases the watch buckle on the bracelet
Zamoviv for 5 BO 4 Z standard thickening
Super strap, now definitely not lost. To the touch is soft, let's see how it will be in operation. Thank you to the store, they delivered to Estonia quickly.
All OK, fit for Mi Band 5
Товар шёл до РнД два месяца. Продавец выбрал частичное отслеживание, т.е. в приложении "почта России" мне сообщили, когда посылка прибыла в пункт выдачи. Капсула села хорошо. Цвет в реале немного темнее.
Very durable placement, no chance to loose. Perfect for those who is living active life. Very quick delivery.
Браслет пришел в Днепр за 14 дней. На Mi Band 5 подошел, но на стикере написано, что он для Mi Band 3/4 (и год производства 2019). Есть небольшой зазор по высоте (см. фото), но продавец об этом писал. На ощупь материал браслета ближе к пластику и в жизни цвета чуть менее контрастный.
все как все ,на высоте, только шло очень долго,это я так понимаю из за пондемии ,продавцу спасибо большое
An excellent bracelet, and you can fit the size even for a child's hand.
Cool bracelet, I am very glad
The strap quickly enough came, but I thought it would be silicone. Velcro holds well Bought for $3,37
All right. All right. It's pretty good but as in all this guy's bracelets it's the day to day that marks the difference. What I did like is that on her chin she wears an eyelash that doesn't get out. Otherwise everything ok.
To the touch is strange, not as original. Quality is not bad.
Excellent comfortable bracelet for miband4. Approached perfectly, convenient fastener
Nice strap. A little soft.
Very pretty and safe, fits perfectly
Excellent product fits perfectly