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Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. (over sized,wight subject to extra charge) However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Middle East and North Affrica | 28-47 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (55 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
Delivered to the house in 2 days after the order! Everything works fine. Purchase satisfied
Very fast shipping. About two weeks to Poland. Transmitter works without any problems, connects to the phone also without any resistances.
It came pretty fast. Packing a little wrinkled, took for personal use, not fundamentally.
It works very well, for the price you have I have been hallucinated how well it works
Very good product, it works great and the shipment was super fast!!!! Recommended!
nica device nice quality
Super fast delivery, goods exactly as per descriptions.
all is well
Все получил как заявлено!Товары этого бренда всегда на высоте по качеству.Рекомендую,Покупаю не первый раз.Все ОК!!!
the product works perfectly
Perfect!
все отлично. качество очень хорошее. миниатюрный и функциональный. брал больше как зарядку на 3 порта. + ФМ трансмиттер , гарнитура, медиаплеер ) оч круто
Works well. Noise minimum, sound better than in roidmi.
Товар соответствует описанию, все работает, доставка 30 дней в Украину.
Все работает, но все же есть небольшой фоновый шум (помехи). Не понятно как поменять волну
great product
Para el precio que tiene se ve muy buena calidad. Funciona bien, esperemos que con los usos no falle.
very good, fast QC 3 charge and high sounds quality, mic is good for free hand call but still needs improvement
Fast delivery, great communication, quality product. Thank you baseus
I was so beautiful
Always satisfied with Baseus products and especially this one, trusted store
muy contenta
I ordered it on September 29th and received it on October 14th. The cable test is complete. Looks good. Let's try installing the FM transceiver as soon as possible. I hope it works.
Received it in 2 days, delivery from the Russian Federation, brought the courier to the house. Connected easily, the music switches, allegedly plays, but it is not heard. I will try to customize, I will add a review later. In the set there were cute stickers
Теперь в моем ведре 21 век)