SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Slamoof (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://slamoof.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
super
Delivered in 20 days. It's OK! Cool router!
It came to Sakhalin quickly for three weeks, catches the network well, minus that the battery level is not visible
Router works as it shold, just insert sim card, turn on the router, connect to it, on log in page to router input PIN to sim card and done! Works with O2 in Czech Rep.
Excellent store!!!!! I advise everyone. The order came early, thank you very much to the seller.
Everything is fine, fast delivery, connected life, Vodafone works on Hurray.
In general, everything is good, it is a pity that local cellular operators tariffs for modems twist 3-4 times at the cost.
Came fast. Simka MTS works great. Thank you))
Well received four. Yet unique SIM chip no fitted and then leave to Yo
Все сразу работает. С приличной скоростью. Без дополнительных настроек. Из минусов - нельзя изменить внутренний IP роутера.
Fast shipping thank you
excellent
Great recommend
kt 쓰는데 두번 껐다 키니 알아서 잘 잡히네요. 속도도 다운 15-20메가 업로드 5-6메가 정도 나와서 좋습니다.. 기존 8372던가 하훼이꺼 썼는데 그건 다운 속도가 3-5메가 밖에 안나와 유투브가 자주 끊겼는데..
Delivery 2 weeks. Everything works, tried Tele2. As a gift adapters for SIM cards and a key for slots.
good recomand the store
Fully met the expectations. I took it for the car. Listen to music-Spotify. Quality is good. In Moscow, 10 Mbps with a body 2. Delivery is fast, fully consistent with the description. Sellers-5 points.
I order from this producer already the second router, works with the body 2 perfectly. Adjusted himself without problems
Works. The speed at mts is normal.
excellent delivery time, yet to be tested. Nice one
Belarus. Mts. All ok! Thank You
bom produto. chegou muito rápido, em 15 dias. Só que o modelo que comprei, o MF901, não pega o 4g na operadora da vivo. pega a claro 4g. o que fiz, depois de muito tempo sem sinal, sem pegar nada, coloquei para apenas 3g, nisso, funcionou. talvez até alguém de vocês tenha essa dúvida. Caso for comprar o 4g para vivo, não irá funcionar.
Perfect!
its good and fast internet router
Very satisfied with the purchase, indispensable where there is no wired internet. I tuned myself completely, the network catches much better than the phone, the signal on the wifi sends perfectly to the 2 hstorey house, simultaneously connected 3 devices constantly, sometimes on the tv, but this is a problem with the network, the device is excellent, compact, easy to use. There is a minus-i have under connection to the pc through the yusb in half an hour-an hour overheats and turns off, otherwise for this money more than well. It took 28 days to novosibirsk. Seller put gift adapters for sim)