SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. (over sized,wight subject to extra charge) However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-30 Business days
||10-30 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
|Middle East and North Affrica
||28-47 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 55 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Slamoof (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (55 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Correct product arrived very quickly. To see in use
все как в описании. все работает. все входы , выходы , фонарики . заряжает и телефон и нот . Пробовали прикупить акцента и мерс 3.2 , без проблем прикупил. даже индикатор заряда не уменьшился. доставка быстрая ,
The product corresponds to the description. Fast shipping. Thank you store. Useful thing.
In St. Petersburg delivered by courier via sdek. Ordered 09.07.20, and received 12.07.20. The goods are well packed. The PU itself is 75% charged. I have not tried it yet.
Thank you! The product fully corresponds to the description. Delivered to peter right to the apartment in a week! Such a fast delivery i have not yet met. This store i buy the second time. Now i bought for a friend. Checked on a fully discharged battery on the car-it turns on perfectly, though it's warm now, but i think it will not fail in the winter. Thank you very much to the seller, i recommend the seller.
Delivery fast, to the door! Try it yet, judging by the reviews should work!)))
Very quickly delivered and to the door))) already 3 took familiar asked I myself use a convenient thing
Helps? There was no way to check.
It came very quickly. The goods are satisfied. Thank you!
дошло за 5 дней в Уфу
Have tried it yet. Waiting for a flat battery to jump
It came quickly, good equipment, everything is whole. The device gives out on the connector for crocodiles 12.5 V with full battery charge. But with crocodiles something is wrong, the store promised to send a replacement. Tested with wires from a similar device. All boosters are different, the friend gives out 16,2. As it affects the launch I do not know, there are no devices for diagnostics. The device is good, I recommend for those who have a car with 12,5 starts. Tests were conducted at-5-+ 5. By the way, the bag is very comfortable)
Order received. Corresponds to the description on the shop window. The goods checked, works. The only not exactly-this is the delivery option-specified sdek, and came by the post of Russia, but it does not matter. Delivery Fast 4 days (Moscow region) I advise the store. There was some problem with sending, but sent a message about the solution of the problem and the next day the goods was sent. thanks for the attentiveness and promptness.
Like it. Did not check
Got on time until in the case did not check
The goods are of excellent quality. 4 stars put because in this device is not 4 USB output as it was written in the description, but only 2, but this does not spoil this unit. I was surprised that he really helped the dead battery start the car. I do not know how much it will last, but 3 times he already helped me with the car factory. I have Solaris 1,6 volume. I recommend to buy. But before you buy, sleep with the store. They often send different characteristics of the device under one description. Good luck to all.
I came very quickly. Quality is not known, has not yet used.
Quickly delivered-5 days. Worked on a half charge-Lexus RX-I with 3.0L with a split battery. Gave out the entire charge to zero. Charged completely for two or three hours...
Доставка быстрая, по качеству пока не понял.
First I bought myself, survived a successful winter, came on call to my friends, started their batteries, tired, I had to order everything for a gift, a cool thing, even funny to look at men who drink each other
Do not work usb connectors (((
Very good goods. Quality at altitude. 2 liter engine twists body!!!
Доставили за 6 дней, отсоединил АКБ, подключил к проводам, машина завелась. Рекомендую, товар классный. Много разъемов для зарядки других девайсов в комплекте.