SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Slamoof (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://slamoof.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
First I bought myself, survived a successful winter, came on call to my friends, started their batteries, tired, I had to order everything for a gift, a cool thing, even funny to look at men who drink each other
Do not work usb connectors (((
Very good goods. Quality at altitude. 2 liter engine twists body!!!
Доставили за 6 дней, отсоединил АКБ, подключил к проводам, машина завелась. Рекомендую, товар классный. Много разъемов для зарядки других девайсов в комплекте.
Everything works. Bought as a gift. Father is happy!
It took 3 weeks until the jumpstarter arrived to my country which is ok. The jumpstarter works to charge computer, phone and start my car a Volvo with 2,5 l volume 200 hp but in warm conditions I dont know yet how it will work in cold conditon, but i guess not its to low output in Ampere.
The battery is working. The machine with the battery is started.
Delivered quickly, now check
Super thing. Started with her 3 machines: Daewoo Matiz - 0,8 gasoline WV Polo sedan 1,6 gasoline Kia Sportage Je-2,0 gasoline Also started several scooters and two motorcycles: on 150 and 800 cubes There is a 19 V output and a bunch of connectors. Connected laptop-everything works Delivered by cdek transport company. The fee for the limit of parcels to Belarus did not pay
ok
Very fast delivery to moscow from russia. Came fully charged by the indicator. Sdek was brought home. The phone charges 5.3 volts. I didn't check on the car. I am happy with the purchase!
All is OK
Delivery of goods from moscow to pervouralsk took a week, courier service of the post of russia. Start-up charger in full working condition.
Its ok. i'm happy
Very happy, as described, well packaged
It's okay. Works. Delivery 3 weeks to the khabarovsk territory. I haven't checked the car yet. Later, i will add a review.
Great! Fast shipping!
Do not work 2 LEDs at the edges: D.B. Red and Blue. The flashlight in all modes works fine. As a charger did not check. The order came to Moscow in just 5 days. Recommend
Product conforms to the description Thank you to the store
Very fast delivery by courier to door. Dead batteries do not start, only those who need a little bit to get to the scroll starter. The mites came dead, but the store made contact and took measures, sending out new ones. Have not yet come, I'm waiting) and so the norms of the device for the PE, I recommend.
The goods came very quickly even two weeks did not pass. In krasnodar region. Mazda demio and nissan wingroad start in hurray. Thank you to the store. This is the second jumper i buy. As a gift
In appearance, just a f i G E, in a handbag, everything is neat, full charged, the fan shines only the middle lamp, the wires are in full set, all like norms. in the work has not yet tried.
I'm delighted!! The fastest delivery, what was it! If possible, I will add a review after testing the device! 5 stars to the store! Thank you!
They were delivered to St. Petersburg in 5 days. Useful thing, I order the second time-in for the ATV.
There is no information about the arrival of the goods.