SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. (over sized,wight subject to extra charge) However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Middle East and North Affrica |
28-47 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 55 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Slamoof (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (55 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Good item, clear picture, bagusnya in dark place
The projector came quickly, i had to take the truth to boxberry, the delivery was not organized. The projector is cool, but it does not work to finish the iphone with it. Has bought hdmi, flies-does not see. I don't even know what the problem might be. The picture quality is good, i was pleased. You can connect wifi and bluetooth, listen better through the column. Not very convenient remote
Chest with fairy tales house кузи :) ideal for a gift!
Lovely
It was very good product and the time that was mention by Shirley on the delivery was accurate. I LIKE THE PRODUCT. Thank you team for the support.
the quality is super! for my money the goods surpassed themselves!!!! I advise you!
할인할때사서 173불 줬어요 배송은 10일정도 걸렸네요 명암비가 2000:1이라 걱정했는데 괜찮아요~ 비슷한 사양이면 국내에서는 30만원중후반대 정도 하더라구요
Responsive and helpfully service
Very good… Thank you…
Fast delivery and very well packaged. The performance of this projector can be considered very good in view of its characteristics.
Excellent and sound a little good
Product with very good quality. The videos show the truth. Works very well with light on. Not taxed. Outside the team is very helpful.
A big thank you to all the BYINTEK team, very serious store. The UFO P10 is for me the best current PICO, 1) noise point of view (which is very important to me), it is very quiet (like a laptop fan 2) native resolution is 720P (1280X720), 250 lumens, dual band wifi works fine, for an old SOC RK3180 it is always powerful even with the 4 K, very beautiful image, with the fact that we can power the projector with a powerbank (Wire supplied with) It's really very good, trapeze car,. .. In short finally a very good PICO is all for 200 €. To buy 2 pico (acer K132, much too noisy with 100 lumens 450 € and a MP-CL1A Sony with bad colorimetry and without being able to really set the image 350 €). Frankly, I wonder why no site talks about the BYINTEK UFO P10. If you are looking for the best pico 5 volt with the possibility to power it with a powerbank, there are no others.
Широкие возможности по настройке трапеции и зума, можно располагать под разными углами к поверхности. Чёткая детализация сохраняется примерно до 80 дюймов (расстояние 2-3 метра). Во время работы потребляет около 2 ампер, так что если ваш повербанк способен отдавать 2 ампера, он будет поддерживать работу проектора. Программы по умолчанию (mx player pro) плохо воспроизводят видео с флешки или из сети, рекомендую ставить VLC - читает отовсюду, всё и без задержек, поддерживает субтитры и аудиодорожки. Для воспроизведения файлов из локальной сети использую mixplorer, позволяет не скачивать себе временную копию. Рекомендую!
It’s Great Product. I really like product quality, Fast Delivery , Fast Coustomercare responses & nice Communication
Reached destination within 1 week. Item received as described. Good quality casing and brightness. Highly recommended.
3rd projector purchase. great projector. great support from the store. quick shipping. children are happy.
The team got it and it works properly. it's my first purchase and i'm satisfied with the quality of the product..
it's good. freezes up a bit. don't hesitate to purchase.
Very good small projector. Thank you very much
Beautiful projector
Работает хорошо, картинка норм
Отличный проектор! Дошёл за 4 или 3 дня до Германии. Вообщем всем советую продавца и этот товар не пожалеете 100%
The product is exactly that of the publication the package arrived in good condition I'm testing it and it works fine I'm very grateful.
sản phẩm nhận sớm hơn dự kiến. DHL thật chuyên nghiệp. máy chiếu cho hình ảnh chất lượng, tôi thích điều này. tôi thử để xa mới màn hình 150" chất lượng hình ảnh khá tốt, loa hơi bé, nhưng ko sao, tôi có loa đi kèm, nó đủ âm lượng cho cả gia đình. đầu tiên tôi khá hài lòng. nhưng, sản phẩm bất đầu có có vấn đề về hiệu năng cpu, hệ thống không mượt và xử lý chậm sau 30 phút hoạt động, cpu chắc có vấn đề, truy cập trình duyệt chrome bị giật. xem phim online 20 phút đầu ổn định, đến phút 30 bắt đầu giật hình, phút 45 hệ thống tê liệt, tôi không thể kiểm soát được điều khiển. tôi chưa hài lòng về nó. tôi sẽ theo dõi thêm trong ít ngày tới. tôi vẫn chưa tìm thấy đầy đủ tài liệu hướng dẫn online. liệu tôi phải làm gì? có cần phải cài lại hệ điều hành, và cài lại như thế nào? hay máy bị lỗi phần cứng? tôi thực sự cần trợ giúp. tôi mới nhận máy hơn 24h. rất muốn được hỗ trợ.