SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. (over sized,wight subject to extra charge) However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Middle East and North Affrica |
28-47 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 55 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Slamoof (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (55 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Great product! Everything went well throughout the purchase. Seller recommended.
Received the product in perfect condition, well packed and delivery was very fast, was posted 30/05 and received in 16 Jun.
Amazing speed is reaching 500 MB/s
All right and well packed. Box came with some but nothing too. Very fast led only 29 days to arrive.
All Goood!! :)
Conforme à la description. Excellente qualité. Merci au vendeur.
Заказывал у этого продавца не раз,это уже пятый SSD.Отправка и доставка мгновенная.Очень рекомендую!!!
Very good store! Nice place to buy storage for computer, smartphone or camera. As you can see, goods are carefully packed. I have got that I ordered. Thank you!
super ssd
very good
YOUTUBE GAMER JP THANK VERY ARRIVED EARLY
Диск пришёл ,всё хорошо,спасибо
For now works good! Thanks, the delivery was in time!
Ótimo
The shipping was fast and the SSD is insane on my thinkpad t420. I tested it its authentic and overall very happy thank you.
Shipping 20 days, track tracked. Packed simply in a cellophane envelope, without a navel. The box did not crumple, the drive is whole. A non-nifig collection, judging by the description, the adapter and bolts should be asked now separately, sorry has not read before. Ssd original, determined by native software. About speed wrote repeatedly, i do not see the point to repeat. Drove his month, no glitches. I recommend who needs it with sata interface to the old mother or laptop.
All right, we have to prove it.
Item came, everything is great, original.
Good product.
super amazing
Received package. Qualitative as it was on the pictures
It came quickly. Speed and quality is good. I recommend the product and the store.
thanks so much i appreciate you deserve 5 star5
All good
My package arrive in Botswana after 40 days in new condition.