SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. (over sized,wight subject to extra charge) However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Middle East and North Affrica |
28-47 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 55 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Slamoof (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (55 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
perfect
Bazeus is bazeus! All at altitude: both packaging and goods and quality. I advise everyone to look into the store to this store, there is a lot of interesting things. Glass Tower!
Очень быстрая доставка. Все соответствует описанию
Very good thank you
Not clings perfectly and not it comes here about innumeracy in przyklejaniu.
It was very hard to apply the protection to the Apple Watch without bubbles. And in the end, due to the too flexible screen protector, it wouldn’t apply correctly anymore. Right now it’s applied to the Apple Watch but it’s got a few bubbles on it
Заказывал кучу раз. Рекомендую!
Продавец хороший, сама пленка гавнище полное. Очень сильно портит внешний вид и по сгибам торчит и забивается пылью.
Отличный поставщик. Быстрая доставка. Точное описание товара
The goods responds a description. Thanks.
Excellent glasses, everything is at the highest level!
Baseus, as always good quality
Does not fit tightly around the edges
Все отлично наклеилось, доставили за 2 недели до МО, товаром доволен, стекла практически не видно на экране часов, пытался отразить это на фото, рекомендую.
Приклеил без проблем. Прозрачная часть стекла чуть меньше экрана. Про краям стекло не плотно прилегает к часам. Разочарован.
Glass is cool! Very high quality, I order not for the first time! Lyfhak who has bubbles: first you wipe well, paste стёклышко, without dust, if you still take the bubbles hair dryer, warm the Glass well, and smooth until completely disappeared, everything is simple! ;)
Arrived in Ukraine a little more than a month, the packaging at the height, as it sticks, we'll see.
Item came as described.
суппер плёнка
Packed well, about the quality yet do not know, did not glue. Delivery instant, the store recommend.
OK OK
Best of all, and I 've tried many.
Добрый день,получила посылку,и при поклейки обнаружила сюрприз чёрный ободок который идёт по контуру бракованный,и продавец морозится я не рекомендую этого продавца пыталась неделю решить вопрос никто не отзывается просила сделать замену стёкла так как моей вины нет
Perfect, as always.
Не плотно прилегает к часам, думаю какой-то брак, хотел договориться с продавцом без спора чтобы заменили, но он стал требовать видео которое у меня никак не получилось прикрепить, открыл спор и вернул деньги.