SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. (over sized,wight subject to extra charge) However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Middle East and North Affrica |
28-47 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 55 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Slamoof (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (55 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
later but ok good quality! tx store:)
Very good fit. Very good quality and very fast delivery.
To Sochi the goods went 5 weeks, it will be a lot! Approached perfectly, but there is no tooth on the hood so that it will sometimes slide! The quality is slightly worse than the factory, but there are no allergies!
like original
Got in 15 days with the track ZF .. HK. Bought for $1.58 with coupon. The quality is higher than the average, slightly thinner and Flimmer that is native, but more ventilation holes, size as native for gt2e. Dressed with some difficulty, but it sits without any gaps and distortions. Bouquet matte, looks quality. The difference from the native is not on the second ring of the fixing pin, but it seems that everything is holding normally. In general for this price (1.5-2 $) you can take, especially for gt2e standard (without a ledge) are not very suitable. Thank you to the store-sent quickly.
Very good quality fits perfectly and very good shipping
Very nice... All its good.. Ty
It took an extraordinarily 12 days for the postman to drop him off, in Talca.
The bracelet itself is misleading. Yak on the view so and on the yacoti. I have a problem with my problem with those who I am Jogo zamovyv not up to that godinnik. )) ale to the store in men NEMA. PID Moe magic watch 2 do not walk.). Хоч I will try to eat Jacos South)
Very well thank you satisfied I didn't test it I'm waiting for the clock.
The material quality and colors looks beautiful the pin is solid very fast shipping arrived in 15 days
Huawei watch gt 2e Bracelet that fits perfectly very flexible, which goes very well with the black model .... Really very satisfied
Very nice and high quality straps. Feels same like the original one. Easy to put on. Thank you so much.
perfect
Great. Great. Thank you.
High quality strap. It served for me Huawei. I recommend it.
Wonderful, distinctive and original for Huawei gt2e watch high quality .. I advise everyone to deal with the store
as described. took some time, but not stores fault. much recommended
Quality is excellent all straps really liked, there are a couple of differences from the original is the inscription Huawei and the stopper on the inside of the strap ring
Thanks! Thay looks great! Waited for them about a month and more.