SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. (over sized,wight subject to extra charge) However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-30 Business days
||10-30 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
|Middle East and North Affrica
||28-47 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 55 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Slamoof (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (55 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Quality product. I tried full erase to check the write speed, and it kept an average of 80MB/s. When sustained writing it kept 110MB/s. Also it has nice refrigeration and does not get too hot. Would recommend to buy the product
Thanks to the store for the quality goods and fast delivery!
The goods are super, came pretty quickly
Still will test but very fast shipping
Excelente producto, todo ok
Very nice item. Simple to assemble. The only thing I would like to see it’s more thermal pads, because came only 2 that I had do cut in other to put it on all the memory and controller chips.
Produit jolie et tres vite expedier et recue mais il mes dans l'imposibiliter de le faire fonctionner
Mega fast delivery. Excellent boxing, good kit, works smartly.
He arrived in less than a month in Chile, tracked efficiently, A no-test I will comment after I use it.
My video review https://youtu.be */LcYq6pr-jpY (after bz remove *) before us the usual transparent case that looks good. There are fears that will be scratched. Plastic feels quality. collected all qualitatively, from one end of the connector, on one of the wide faces there is a metal plate for cooling. The corners are rounded, the plastic is thick. to open the body, you need to move the upper part. It moves easily. Inside is a small board with a controller. Connector i ordered micro usb 3.1 type-c. The available led indicator visually informs about the operation of the drive. As for me, very good boxes. Attach it to the tv, make a regular removable disk, boot, all this can be done with it.
Excellent device! Be sure to use the thermal gasket, the radiator heats up very much. I'm happy with the purchase!
Great product arrived in perfect condition and ver fast shipping. My nvme m2 sad fits perfectly into the enclosure
Excelente loja. Produto de qualidade e em perfeito funcionamento, chegou em menos de 30 dias. Não foi tributado. Segunda compra já com eles, 100% satisfeito!
Packing is good, everything came out perfectly, the disk has not yet connected.
All according to the description. Housing works very well.
The goods are good, but unfortunately they did not fit. I was not attentive and ordered with the key in, but I needed m. Now will roll
Perfect, they work with both types of M2 (Sata and NVMe) very fast shipping, very fast its performance, very good material quality is worth its price. Also, bring a gift. Recommended 100%
Description exact, works fine!
Excelente produto. Bem portáril e rápido!
Sent fast. The goods are simpotichny. But... There's nothing in the radiator. The thermal gasket in the kit is not sufficient thickness and short. 0. SDD M. 2 in this Shaytan box is heated to 65 degrees. There's nothing about speed. Buying the NVMe case expected speed as on the motherboard in the NVMe PCI Express x4 slot, as a result, I received a fiery sdshka at the rate of ordinary sat 3. I do not recommend buying .. I would better buy a regular SDD of 2.5 duyma and SATA Adapter 3-yusb 3.0. 2 times cheaper and the speeds are the same, plus temperatures are low.
빠른 배송 쉬운설치
The product is of good quality, but to squeeze the maximum you need port usb3.1 gen 2. i'm alas this is not, so what happened-in screenshots. And the speed depends on the type of cable that you use. Conventional complete give speed no more than 42 mb/s, better quality-up to 420-430 mb/s
Received, tested and working fine !