We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. (over sized,wight subject to extra charge) However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Middle East and North Affrica | 28-47 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (55 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
Sound good!
Perfect
Good headphones came in 3 days. The only thing after a week of use began to connect as two different devices, the pairing stopped happening. Perhaps because of the system update.
100% reliable the store, now is the second time I order these audiphones and they come super rá pido, they're just like the picture. I loved them.
grrrreat product but I'm having troubling syncing together again
Słuchawki pięknie grają, basy są bardzo przyjemne, dobrze wyciszone, głośne.... , polecam!!! przesyłka ekspresowa, dziękuję
Наушники классные. Звук чистый, громкий! Доставка долгая(((заказывала в конце июня, а пришли в начале сентября... Упаковка отличная!
Pas mal mais la qualité du son n'est pas très clair comme je l'attend
Заказ отправили мгновенно. доставка до Ростова-на-Дону за 4 дня.Товар отличный из ушей не выпадает продавцу 5 звёзд
جيدة نوعاً ما جودة الصوت لا بأس بها
не понятно как добавить громкость
I saw the damage on packet but not so terrible. quality is reasonable. Delivery is good (it took 3weeks)
Came to Petropavlovsk-Kamchatsky for 2 weeks, they work. Weak keeps the cover on the case, and otherwise like all the rules
Bass 7/10 Acute 8/10 Phone talking 7/10 (same like a hand free) Level Of Noise Cancellation 4/10 confort 7/10 size a little big finger touch 6/10 easy to use 7/10 Comfort 7/10
Good quality but i'm not satisfay with the sound quality. I give 4 star
Очень хорошо,доставка,товар отличный.Цена качество соответствует!
всё замечательно. пришли быстро, пока работают. были заряжены на 60 %.
urunun ses kalitesi guzel kulaga oturusuda iyi rahatsiz etmiyo . yaklasik 20 gunde geldi
Ну очень быстрая доставка. Наушники просто супер. Звук при разговоре еще не проверяла. Музыку слушать одно удовольствие.
Наушники отличные, заряда хватает на несколько дней если слушать по 4-5ч. Звук отличный, и шумоизоляция и басы есть, только коробка хлипкая, и скрипеть начала, но не критично.
Muito bom
Buds arrived yesterday (in Holland from Poland)..within a week of ordering. Very fast... Great Sound is good. Pity there doesn't seem to de an App for fine tuning?
Excellent presentation and looks great quality
Hello For what headphones it lacks a little serious it is personal To have the sync of the headphones it was quite laborious but the responsiveness of the after-sale service for the explanations was very fast and explicit
This my first headphones this company, I do not have any objection, shipping actually realized from Poland in a few days.