SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. (over sized,wight subject to extra charge) However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-30 Business days
||10-30 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
|Middle East and North Affrica
||28-47 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 55 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Slamoof (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (55 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Упаковано отлично. Шла посылка долго,из-за этого деньги вернули. Продавец правда умолял спор закрыть. Пока не проверял
I got it very fast post but my car is old one i ordered nissan cable but it is not fit so i have to find out cable and later when finish install i will leave more feedback. Thanks
Excellent Product easy to install Arrived fast 23 days
Thank you. It's fine.
On Nissan Murano does not fit, I had to do a twist. But works well and even Navigation
The head unit is very satisfied! Thank you.
This store is honnest person i recomend good product work fine.tanks
Installed in Nissan patfinder R51. The fasteners had to be bent and signed with a file. I bought the train separately. That's how it works!
It arrived before time in fact faster than I thought it has good view you need to check already installed
i ordered 3 android players all 3 came fast perfectly working i recomend.
6 days delivery. Track number was tracked. Corresponds to the description.
Everything is gorgeous
за свои деньги очень не плох
As in the description, everything works, the sound normally produces. Seller recommend
Продавец выходит на связь очень долго. товар без рамки( заявленный Андройд 9.1 вовсе 8.1 цена низкая, но зачем обманывать покупателей? Я хотел купить именно с Андройд 9.1 сейчас это для меня без полезная покупка, еще и заплатил на сервисе за установку.
продавец хороший посылка пришла быстро все как заявлено работает хорошо пришла за 7 дней до Архангельской области
Androyd 9.0 Sings clean, works well, the touch reacts as it should!
Came quickly works well, thanks to the store
магнитолу не получил но продовец отправил деньги обратно
Looks very nice, neat finishing
will leave details once it's installed
I bought it as a gift, I'm happy with the person. took with the chip on Nissan not, everything came up, works perfectly, the store is handsome, 12 days to Arkhangelsk. +++