SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. (over sized,wight subject to extra charge) However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Middle East and North Affrica |
28-47 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 55 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Slamoof (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (55 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Thank you all right. Seller recommend
The goods came very quickly
Delivery 5 days to yekaterinburg, the radio does not catch well outside the city, in general for this cost a good option
Everything corresponds to the description. Thanks to the store.
Until n. novgorod 10 days!!! The functionality checked while everything works clearly (bluetooth connect without problems remote works touch screen for 4 + color screen for 4 corresponds to the description) for this money the product is satisfied. The camera did not connect) it is possible to add feedback after full verification and installation. Seller recommend, sent on the day of payment. All success!
ok
Prodovets recommend, the radio tape recorder is excellent for this money, everything does not work tupit does not brake. All super shipping fast, courier in 5 days
All OK!
Put everything works, a very good radio tape recorder for such money.
Works, the flash drive reads, the radio catches. I did not understand how to use the remote control for the steering wheel (and put so far could not, the steering wheel with braid, thick), put in the gazelle. More, you need more description of contacts connecting the tape recorder
Very fast within, but called against by the Duana. 20 euro clearance fees when must pay
All good
Good store!!!
Everything corresponds to the description, the goods came quickly, but there is no tracking. The goods were in the post office for three days, because. It was not indicated that delivery by post of russia. Radio tape recorder and camera working, camera illumination is not working (8 diodes)
Thank you, everything is fine. The goods came quickly
Thank you!
Everything is good came quickly everything works
All came thanks to the store everything works sound loud enough
Посмотрел отзывы других покупателей, по фото видно было что подключение через ISO. В описании тоже вроде так. А прислали совсем другие разъемы. Продавец объяснил что на андроид версии нужен переходник. Пришлось у него еще переходник докупить за 800₽. Имейте ввиду! Когда получу переходник, подключу, дополню отзыв
мафон хороший , рекомендую
Good radio
Arrived in good condition, lack of assembly.
магнитолу получил работает отлично продавца рекомендую ставлю высокую оценку 5+++++
За свою цену все хорошо)
пришла быстро. все целое. Ещё не ставили и не проверяли