We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. (over sized,wight subject to extra charge) However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Middle East and North Affrica | 28-47 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (55 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
Delivery to Rostov-on-Don about 15 days. Everything came whole. The hub is very miniature, it looks interesting, there is a white backlight on the contour. Connected a hard drive for 1 TB and a graphic tablet wakom-everything works fine. I recommend the product.
Hub liked it. All nests are dense, it works clearly. The quality of the plastic is excellent. Looks super. The backlight is beautiful, but at night I turn off-because it shines like a night light.
All is well
Looks nice. Working as it should. I would buy again if needed.
it works good.
Seller respect + for a gift. Quality as always on top
Отличный внешний вид! Качество на высоте, как впрочем и у всех аксессуаров Baseus. Соответствует описанию, работает без нареканий!
Сделано дешево, но стоит тоже дешево :)
it works good, thanks
Shipping is incredibly late but quality is nicer.
Thank you for your work. Corresponds to the description.
Fast shipping. Good branded packaging. Everything works.
Everything is fine
Все отлично!
product as described. Will definitely do business again 100%
Delivery to Peter 10 days. The quality is excellent! All ports work. External HDD connected via USB 3.0. Cool illumination on the hub. Thank you!
Good to quality, tough material, good price and fast delivery, recommended!
Very decent quality
The supplied USB hub fits the description. All OK
Works great. Shipping came fast for a change.
Muy bien, la luz creo que es innecesaria
As they describe it, of good materials, well packed, it takes 25 days to get a good time. What I didn't like was that when connecting external hard drives, the computer doesn't recognize them, but other than that it serves for any other device that connects you.
Fast shipping and good product
Все как в описании. Ок.
extremely fast shipping. received it in 8 days after order. super product.