We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. (over sized,wight subject to extra charge) However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Middle East and North Affrica | 28-47 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (55 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
Second one that I’ve ordered. Nice product. Good quality. Does what its built for
Работает, что ещё можно сказать. При использовании порта USB 3.0 и перекачке файлов ощутимо греется. Очень легкий и маленький, сделан качественно. Посмотрим сколько прослужит.
It works brilliantly
Got it
Very nice product! But unfortunately does not fit for my XPS 17"
Great product, unfortunately one of the slot did not work. When working with electronics stuff like this can happen. The customer service at Baseus was great and understanding and helped me out. Product it self is good and i recommend
It just works
Good product and fast shipping 5*
Как всегда, Baseus на высоте.
Très belle qualité du matériel livré en 1 semaine Vendeur sérieux
It came quickly. Seller recommend.
Great quality! Fast shipping
Perfect.
Качество как всегда на высоте, Мега быстрая доставка меньше 3 дней до Мск
It gets a little heated while it's used, but it works perfectly. He got to the Canary Islands. Super fast!
The product corresponds to the description, the ports work
The MacBook Pro 16 works well, but it's hanging. If he's pressed, he can break. Better buy through cord adapter, it will be more reliable
Все пришло быстро, аккуратно. Работает идеально. Продавца рекомендую, много у него покупаю. Все отлично
thanks a lot
Very good! Nice packaging. Good quality. Works flawlessly on Macbook Pro 16" 2019.
Does not work with my MacBook case, but hub is high quality and I will be giving this as a gift now because I can not use it with my case :(
Todo ok, buen producto ,
Delivery two weeks, already caught, works fine
Really great product and is very useful
Доставали в Казань быстро, около 1,5 недель. Всё отлично работает Посмотрим как будет со временем