SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Slamoof (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://slamoof.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
The product corresponds to the description, the quality of the transmitted sound at altitude, interference and foreign noise is not present. Seller recommend.
очень крутая штука. отличный звук, частоты не режет, миниатюрная. самое то, чтобы слушать музыку по блютуз в хорошем качестве. тестировал на колонка Edifier r2800. результатом остался крайне доволен! всем советую!
He arrived in Chile exactly 14 days after I bought it. It works perfect with my Smart TV. Fully recommended.
Отличный товар.
Great product, very good sound quality. No problem failed me to pair your device with smartphone just like any other Bluetooth device. Finally I can play music from cell on my tower without hooking cables and sound quality is exquisite! Included for we get USB - micro USB cable for power supply (without charger) plus cable small jack-small Jack. For power supply can use charger from smart phone 5V. Recommend! Great product with good price.
Well packaged and a nice box. Arrived reasonably quickly as well. The sound quality is great. Can't tell the difference between this and using CDs in the car (Cheaper devices you could clearly tell the difference). Well worth the extra money. An added bonus is the "connected" voice to confirm your Bluetooth device is connected is nice and quiet. No more turning the car on and hearing CONNECTED! super loud blowing your ears off. Although would be nice if they had an option to turn it off completely. Would recommend.
Great device!! Quality 5 +! Super fast delivery-handed in two days!!!
Works great, very low latency when paired with aptX LL tranmitter! Seller shipped oreder fast!
Really great thing. Quickly connects to the phone, the sound is excellent! Bass's fine. The case is made qualitatively. Bottom glued rubber ring, from slip. Definitely recommend! Take it will not regret it! The only drawback is to bite the price. (Before that, I bought NFC desktor-it costs about 700 rubles, but it also works accordingly. No bass at all. Money for the wind.)
As on the description, good quality product. Works well on my jvc hi-fi beware it takes a usb connections to power the receiver.
That good product without words works correctly
Alas, the sound is not very. Worse than the cable, although not much, but noticeable.
Works on hurray
Ótimo produto
Connects quickly and stably. Everything is super.
Ordered 13.10 courier delivered 15.10! Everything is clear and fast. Connection is very simple, intuitive Sound delight! Very satisfied
I read bad characteristics. It turned out that the receiver works only at reception ....