SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. (over sized,wight subject to extra charge) However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-30 Business days
||10-30 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
|Middle East and North Affrica
||28-47 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 55 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Slamoof (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (55 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Хороший бюджетный ремешок. Выглядит немного простеньким. Материал дерьмо*нтин с капроновыми нитками.Подушка под пальцы огроменная, хотя в этом нет такой сильной необходимости. Крепление к фотоаппарату- это есть слабое место. Дизайн крепления просто отвратительный.непонятная большая и не удобная хрень, в которую продевается ремешок. Плюс на этом чудо-креплении есть выступ, он ограничивает вращение крепления по оси. Сам барашек крепления-вещь тоже не продуманная. Огромные размеры, от которых толку "0". В нижней части барашка крепления есть отверстие, для установки на штатив...я бы ему не доверился- выглядит хлюпаветенько. А так, в целом немного непривычно с ним ходить.
Item did not like
Sent quickly, reached 2,5 weeks. I advise you to purchase.
Good product, as ad, well packed
Perfect fit. Quality is normal. I advise everyone
Corresponds to the description. Have a look M How will the camera work
He's been late, but eata well, faithful to photographs, good quality.
Excellent - everything as described! Thank you
Everything is fine, at NEKS 3000 came up
Came up perfectly on the Canon EOS 1100D.
What money, such sneakers!
заказ шел долго, на canoo rp подошел.
Convenient handle for camera. With one hand you can change the settings without being afraid to drop the camera.
The track is not tracked, it was 2 months, but everything came.
Really very practical and comfortable, I do not know how to do without.
Good quality. Came for 2 weeks.
All as indicated, i did not fit, in a compartment with a platform is not convenient. Covers the compartment for flash drive and batteries"
Strap for camera of good quality, the product is satisfied.