We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
I reached St. Petersburg in 1.5 weeks. Packed in a box that is slightly crumpled. There are instructions in different languages, but the management is also understandable. Dries well like Chinese bases/top/color (venalisa), and more expensive (UNO). Time doesn't remember.
I can not say about the terms of delivery, because the order hit the New Year holidays and after quarantine because of the epidemic. The store communicated friendly, answered my questions about the terms of sending patiently and claimed that the parcel would come. And indeed, as soon as the situation changed a little, the lamp immediately left! Unlike other sellers (there is something to compare). The box with the lamp was packed well, but despite this box came very crumpled. The lamp fortunately did not suffer. I want to pay the attention of the seller-can it be worth pointing at the parcel "fragile"? The lamp itself works fine. Already used several times. Original Lee? Looks like yes. There is no hologram, but this model should not be. There is a bolt inside the bar code. I think that all the same the original. In general, I'm happy! I recommend! Order, everything is fine!
Very good
Came the parcel for 2,5 weeks. This is very fast. Thank you!
Very good lamp! And looks great
The order made 08.10, received 16.10, the city of Nizhny Novgorod. The lamp came in good condition, all the LEDs shine, polymerizes perfectly, before this lamp, I had 36 W, this one is 48 W, time is spent less on drying. Unfortunately the box is crumpled, but this is already a question to the Russian Post, there is always everything through * opa.
Thank you to the store for the service)!! Delivery is fast, packed well. Quality as always on top. This is the third purchase and not the last. Definitely recommend.
Parfait
Fine lamp, works well. Also the function with low heat. Bottom can VD lamp can be taken. Also use for your feet. Fast delivery.
Received quickly and in perfect working order. The stand that comes off is super convenient.
Very fast delivery. Wife happy
The store sent quickly. I asked for better packaging, but the seller ignored the request. Boxes are crumpled, but the functionality did not affect
Really fast shipping
Delivery in 2 weeks for France!
Delivery 2 weeks. The lamp is great. I ordered the second time and I'm very pleased with this lamp. Thank you.