SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Slamoof (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://slamoof.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
Super
The cable is really two-sided, everything is as it should work. The firm is a firm! Description corresponds!
Delivery to Belgorod region almost a month. Good quality price
The parcel was sent from Estonia. Everything came safe and sound. Externally makes a pleasant impression of a quality product, works without problems.
Norms cable. At load 1A transmits 0.85a. At load 2A transmits 1.6a.
Not the first wire of this company is possible that even the tenth and more, while a dense connector comes in and really from 2 sides! Of course I do! Usually PROVADA of this company serve somewhere not Bolle for 2 years I'm happy
Number 10 is a 5 star cable. It is with 2 sides. Supports 3 amps fast charging.
The goods are excellent, Super 2 meters, came quickly, thank you ..
The wire really liked, especially its chip with a connector, which side in micro USB do not insert, still Sticks) charges normally, all in the car and looks reliable. Came to St. Petersburg for two weeks. I'm happy with the purchase, I advise everyone to buy, Taka as this chip with a connector is really convenient!
Very good quality creative cable fast shipping verry good and helpful store
The bomb cable is a pity that before did not know that such are two-sided, seated in the socket tightly plating good quality amperage corresponds to the stated. I'll take some more. I advise everyone!
The cable is good, it came quickly, up to the Kursk 2 weeks. Medium stiffness, in Braid, the connector as stated double-sided, there is a Velcro that clips the cable, it is convenient to fold
Good cable and works perfect! Very useful the power to connect it on both sides, 10, as always!
Good cable. Made qualitatively. The idea with two-way MicroUSB is just brilliant. It's much more convenient.
Works good. It really is reversible(goes in either way). Took 3 months to recieve it.
Fast shipping, good package and nice quality!
The parcel arrived in Kazakhstan in 26 days. Cable excellent
Ok!
Доставка до Приморья около трех недель. Качество шнурков хорошее. Micro USB разъем перевертыш
Delivery time to Poland, 2 weeks (15 days). Great quality product. I recommend the store.
Отличный кабель, благодарю. Сделан 2020–06. Двусторонний, на 50 см, как и заказывал. Всё отлично работает. Спасибо!
все работает и быстро зарежает
very fast shipping,very good product, thank you !
Best product, recommended supplier.
ok