SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Slamoof (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://slamoof.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
For me, i listen to 70% volume
Perfect top notch recommended .
Normal, only under small ears are not suitable, the diameter of sound-large. Slightly worse than panasonic 125, they are more convenient. But for such money-it will come down! I recommend!
This time it has taken 6 weeks but it is not the store's fault but the current restrictions on flights and in the mail delivery. As always, happy with the product.
All hood second time i order is not disappointed!
In the group vk baseus once a week give free coupons for subscribers, thought lohotron, but no, ordered on the coupon headphones, paid a few cents as a result for them. Delivered 3 weeks before belarus. Branded packaging is, made normally, i would even say qualitatively for such money, metal inserts. The microphone works clearly, not deaf, there is no interference. The sound is average, i personally have enough bass. You can listen to music, but more suitable as a headset. In the ears sit comfortably, a big plus-they are light, the ears do not feel any tension. Included headphones and three pairs of ear cups. How much will last, will show only time. I'm happy, thank you store!
Great thanks!
Good earphone
Excellent headphones.
The best headphones for such money
It's like i'm always good
Good headphones. Low frequencies are pleasant. There are additional inserts... i advise you to take ..
Excellent headphones, bass and high Good, comfortably sit in the ears
Fast Delivery
Great product! Fast delivery
Oh my! I love it! I am listening to delain atm (sing to me) and it feels epic. Good bass!
Fast delivery at the price of Ali in Ukraine hundreds of different goods in our Instagram store @ belstoreud
It's okay.
Excellent headphones, for this cost Topchik) powerful bass, turned out to be no worse than JBL for 700 rubles. If not even better. I am very pleased with the purchase, I recommend this store!
good product thanks
Ordinary headphones, many of which are in the transition of 300-500. But for such a price (100 R)-chic. The sound is not loud. Well balanced. There can not be any bass and speech) included are 2 more pairs of ear buds of small and large sizes. Took it specifically for parents so that they could listen to the radio, as well as the second to work. For better listening I have others. Delivery 3 weeks
For its price headphones norms, I recommend the store plug to do in the form of the letter G so it will be more reliable Reached in a month
ok
Thank you!!! Everything is good and very fast!!! good store!!!!!!!!
Excellent goods, delivery times are normal, in Russia is tracked, everything is super, thank you to the store!!!