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Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. (over sized,wight subject to extra charge) However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Middle East and North Affrica | 28-47 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (55 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
Asked to extend the protection, but got no response. My protection over and had not received the product still at least was already in Brazil. The product is as advertised, works perfectly, has automatic mode, just pressing the button. Came well packaged, no postal rate. Recommend the product!
The goods arrived, with delivery a little late. Everything works. Made the procedure at maximum power, the hair react, as in the salon. In the set went glasses, as I thought, they do not particularly protect)) there are instructions in English, it is quite understandable. But asked the store to mail the instructions for Russian. He sent in a day.)
I arrive very fast store to friendly and communicative 100% recommended. The product turns on but not tested to measure effectiveness
It's very nice! I thought it was wireless but no, I 've used it twice pq should be used every 2 weeks, I don't see any differences yet so I'll tell you later than such
Estimated arrival came a little faster than four. Gift for groom additionally ordered anything exactly been high, product normal work. You ever even did with the inferior goods or the floor or iPhone nowhere I used to saw only people living in reaction to you machine made as ㅋ ㅋ well used to yo ~
31 days since I applied until it came to my hands (in pandemic) I hope it is of good quality and achieves the desired.
I come in good condition, exactly to the image, I want to think it's just as effective
Delivery 60 days, work is the same burning's clinics that make hair removal, recommend.
. Shipping with incredibly faster ~ ~ what week only in ㅋ ㅋ iPhone weaving machine is a larger Oh
The store is responsive and decent. I received the goods, but I did not check it yet. Buy goods from this seller.
perfect looks great came really quickly and works well for my first use.
благодарю. пришло все в целости. и за маленький подарочек спасибо. в деле не проверяла.
I ordered on March 3 and on March 23 I already hold it in my hands, and this despite the fact that more than a week this order was processed and only then sent. Fast shipping! The photoepilator itself is quite large (although, maybe it's normal, I do not understand a little, because this is my first photoepilator), it works properly, tried on the skin and felt nothing but heat. I think that big problems in operation will not arise, because in the hand it fits and is quite easy to manage. Put the glasses as a gift, the instruction is only in English (although, and without it it it is clear that to what), the plug immediately such as it should, others were not. I think that this is a good and inexpensive option to try, whether in principle this type of hair removal is suitable for me. I bought it, by the way for 2061 rubles, which is 2,5 times cheaper than the cheapest photoepilator in my city, and according to the characteristics, if compared to what we sell in stores of equipment, he's better. Well, I'll look, if anything, I'll add a tip.
Chegou em 10 dias no Brasil em meu endereço, sem taxa extras. funcionando perfeitamente.
Everything works, although the box is crumpled..., we will wait for the effect) it came in 2 weeks, which is very pleased. Glasses apparently as a gift put, thank you.
Super fast shipping!
Good
Chegou em menos de 20 dias no litoral de Sp, não fui taxada
Recebi em perfeitas condições, funcionando bem, aparentemente parece ser muito bom, ainda irei testar para total resultado.
Аппарат работает, доставка была быстрая
funciona debo esperar los resultados espero que funcione
Product received, the only detail the plug does not correspond to my country
...
Arrived okay! In 12 days was already in Brasil and received 18 days contacts… Show!
Good