SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. (over sized,wight subject to extra charge) However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Middle East and North Affrica |
28-47 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 55 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Slamoof (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (55 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
excelente
The product has 250GB available. Lives up to speed 150 MB/s transfer. Features USB input and input OTG type C. Usually works on Android systems, used in my Xiaomi 9. make more testing storage and speed.
Very good. Arrived in Amman within ten days I recommend buying.
The goods are received quickly. Now you do not need to carry otg adapter. Everything is perfectly read and works.
The flash drive is determined by the computer and smartphone. The volume is slightly lower, but this is permissible. the speed did not measure.
I did not check, but it came
Everything works fine, both on the phone and on the computer.
Arrived well packed. The product looks good.
Ottimo... Arrivato in anticipo
Arrived very fast in Reef. The Office are working very well. Was not taxed and was not need pay fee 15 real Post Office.
Parfait, arrivee souls 10 jours, Avec un petit cordon !
très bon produit merci
Супер!! Я очень довольна товаром, пришло быстро.
pacco venuto prima del previsto molto bene anche la chiavetta consiglio questo venditore molto serio
très satisfait
He recognized the PC and cell phone. Space according to set, all According.
Product is observed in quality and arrived in good condition. I haven't tried it yet.
Két és fél hónap volt mire megérkezett. Ajánlott levélként lett feladva és a kedves Magyar Posta kibaszott vezetősége aki kizsigereli a munkavállalóit, még mindig 1 emberrel akarják megcsináltatni 6 ember munkáját. Na ezért tart eddig mire megérkezik!
Perfect very good! And I still got a gift ... thanks!
the product is good
Very nice and convenient to use.
Покупал пал для iPad Pro. Определяется сразу, спасибо
Flash drive super
good
Good flash drive, small, comfortable